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Barkbox
BarkBox is a fun way to give your dog the very best of the very best! We focus on bringing you and your pup only the highest quality of products we can find in the world-- whether it's food, toys, accessories, or health care.
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DTCetc’s Take
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Bark Box is a company founded by Matt Meeker, Henrik Werdelin, and Carly Strife where they specialize in providing monthly themed boxes of toys, treats, and other goodies for dogs. Each box is designed to satisfy every dog's unique playstyle and is curated with thoughtfully selected items. The Bark Box is perfect for dog owners who want to surprise their furry friends with new toys and treats every month. The company also offers a Super Chewer box for dogs who love to play rough and a Dental box for those who need extra care for their teeth. With Bark Box, customers can ensure that their dogs will always have something fun and exciting to look forward to.
Dog owners who want to keep their pets entertained and happy while providing them with high-quality products would love Bark Box. These are for customers who prioritize their dog's well-being using high-quality safety materials and want to ensure their pets are getting the best possible care. Bark Box aligns with these values by offering a variety of products that are thoughtfully designed to satisfy every dog's unique playstyle.
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Here's what shoppers have to say:
- Subscribers love the quality and durability of the toys
- The treats are made with high-quality ingredients
- Customer service is excellent and responsive to feedback and questions
- The subscription is a good value for the money
- There are options for different toy sizes and preferences
- The themed boxes are fun for the whole family
Cons
- Shipping can be slow at times and some customers have reported issues with delivery
- Some toys may not be suitable for dogs that are heavy chewers
- Marketing emails can be frequent and unsubscribing can be a hassle
- The Superchewer box may not be worth the cost for some customers, especially those with larger dogs
- Some toys may not be durable enough for dogs that are heavy chewers, which could pose a safety risk
- Customization options are limited and some themes may not be relevant to all customers
- May not be the best option for larger breed dogs
- Some customers have reported difficulty in accurately specifying their dog's dietary needs through the app
Bark Box ships their boxes within the first two weeks of every month. For new customers within the 48 contiguous states, boxes are automatically processed and typically take 1-2 business days to ship and an additional 2-5 business days to arrive. Priority shipping is offered with a shipping timeframe of 1-3 business days. For Alaskan, Hawaiian, and Canadian pups, it typically takes 2-3 business days to ship and an additional 4-12 business days to arrive. Multiple product orders may be shipped separately with tracking numbers for each shipment. Bark Box offers free shipping for customers in the contiguous 48 states who add premium add-ons to their monthly subscription box. For Canada, Alaska, Hawaii, and other US territories, shipping costs apply.
Bark Box does not process returns or exchanges for any complete BarkBox, Super Chewer box, or individual items. If something does not work for your dog, you may contact their Happy Team to make it right and ensure your pup is happy. They ask that any unwanted items be shared with a furry friend or donated to a favorite shelter. For BarkShop, products must be returned in original packaging without any missing tags or stickers to be considered unused. BarkLive Event tickets are transferable but non-refundable.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
75
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This brand offers products that are on the pricey side.
DTCetc Score
66
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100
This brand offers products that are on the pricey side.
Target Audience
Dog-loving owners
Stereotype
Dog-lover
Pricing Rating
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Sustainability Score
50
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Quality Score
75
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DTCetc Score
66
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100
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