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Champo
Champo offers personalized haircare solutions inspired by ancient Indian practices and Ayurvedic wisdom. Their natural and plant-based products cater to unique hair types, with contemporary packaging and accessible pricing.
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Champo was founded by a team of haircare enthusiasts who were inspired by the ancient Indian practice of hair cleansing, soothing, and massaging. The company offers a range of haircare products that are meticulously crafted using natural and plant-based ingredients. Champo's formulas are underpinned by Ayurvedic wisdom and are designed to cater to the unique needs of different hair types. The brand offers three ranges named after the Ayurvedic Dosha types - Vata, Pitta, and Kapha. Champo's contemporary outlook is reflected in the bespoke design of its bottles, the art direction of its photography, and the expertise it shares in its Journal. Champo is committed to delivering exceptional haircare quality and performance at a sensible and accessible price.
Champo appeals to haircare enthusiasts who are interested in natural, plant-based products inspired by ancient Indian practices and Ayurvedic wisdom. These customers appreciate personalized haircare solutions that cater to their unique needs and hair types. They are drawn to Champo's contemporary outlook, beautiful packaging, and accessible pricing without compromising on quality and performance.
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Here's what shoppers have to say:
- Champo products have helped with hair loss and thinning due to menopause
- The Pitta range has made hair thicker, glossier, and healthier
- Products last a long time because only a small amount is needed
- The hair serum has helped with new hair growth and baby hair thickening
- Champo products smell great and have a pleasant scent
- Customer service is prompt and helpful
Cons
- Some users have reported negative experiences with Champo products, including hair loss and dull, lifeless hair.
- Others have experienced matting and difficulty washing their hair after using certain Champo products.
- There have been reports of long-lasting hair loss and receding hairlines after using Champo products.
Champo offers free UK delivery on all orders over £35, with standard delivery taking 2 business days and next day delivery available for £4. Orders placed before 1pm are processed the same day, with next day delivery available for orders placed before 1pm Monday-Thursday. International delivery is available to select European countries, with free delivery on all orders over €60. Duties and taxes are included in the website prices for international orders. Shipping to the US is also available, with free delivery on orders over $75 and shipping for all other orders at $6 (7-15 days). The brand does not ship to P.O. Boxes or BFPO addresses. Free returns are available for UK addresses only.
Champo offers a 30-day free return policy for their products. However, accessories such as the Shampoo brush and Conditioner comb are not refundable. The original shipping charges are also non-refundable.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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70
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
70
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100
This brand offers products that are on the pricey side.
DTCetc Score
62
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100
This brand offers products that are on the pricey side.
Target Audience
Natural haircare enthusiasts
Stereotype
Naturalist
Pricing Rating
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Sustainability Score
50
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Quality Score
70
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100
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DTCetc Score
62
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100
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