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DTCetc’s Take
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Cool Haus was founded in 2009 by Natasha and Freya, two women who felt underrepresented in the dessert industry. Since then, they have become the top women-led ice cream company in the US, offering a variety of dairy and dairy-free options. Cool Haus is all about pushing boundaries and creating delicious, high-quality ice cream that everyone can enjoy. Their adventurous flavors and commitment to inclusivity and diversity make them stand out in the industry. Whether you're looking for a pint, a cone, or a sandwich, Cool Haus has something for everyone. Give them a try and join the movement for positive change in the food industry.
Cool Haus attracts customers who enjoy unique and adventurous ice cream flavors, as well as those who seek inclusive and diverse dessert options. These customers may be interested in supporting women-led businesses and businesses that strive for positive change within the food industry. Cool Haus appeals to both dairy and dairy-free ice cream lovers and anyone who wants to try innovative and high-quality frozen treats.
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Here's what shoppers have to say:
- Coolhaus is a favorite ice cream brand with magical ice cream sandwiches.
- The brand offers delicious dairy-free ice cream that tastes like the real thing.
- The campfire s'mores flavor is a standout among all the flavors.
- Coolhaus has unique and tasty flavors that feel gourmet and decadent.
- The cookie sandwiches are a must-try product from Coolhaus.
- The brand's ice cream has outstanding flavor combinations that are the best and most decadent.
Cons
- The taste of the frozen dessert may not be to everyone's liking.
- Some customers may find that the frozen dessert does not have the traditional taste of ice cream.
- One reviewer found the taste reminiscent of vanilla pudding, which may not appeal to all customers.
- Some customers have reported that the frozen dessert arrived with freezer burn and an icy texture.
- The portion size of the container may not be sufficient for some customers, with only enough for a few bites.
- One customer received a substitution for a pint of ice cream, but found that the frozen dessert was not as good and did not provide enough for two people.
- The fact that the substitution was dairy-free may be confusing for some customers.
Cool Haus ships Monday through Thursday using UPS or FedEx. Packages are sent via Ground and arrive between one to three days from shipment date. If Ground can't ensure delivery within three days, shipment is automatically upgraded from Ground (at no cost to you). The brand's frozen shipments can’t be in transit over the weekend so they are not able to deliver your package on a Saturday, Sunday, Monday. The package will likely arrive Tuesday through Friday. Shipping is only available within the United States and the brand does not ship on holidays.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
81
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100
This brand offers products that are on the pricey side.
DTCetc Score
82
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100
This brand offers products that are on the pricey side.
Target Audience
Adventurous, inclusive, diverse
Stereotype
Adventurous
Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
81
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100
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DTCetc Score
82
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100
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