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July Luggage
July Luggage is a modern and stylish online brand founded in 2019 by Richard Li and Athan Didaskalou. They offer a range of carry-ons, backpacks, duffel bags, trunks, and other travel accessories with quality features like anodized aluminum bumpers and scratch-proof textures. Customers can personalize their carry-ons for free and enjoy a lifetime warranty with a 100-day trial.
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DTCetc’s Take
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July Luggage is an Australian-based online brand founded in 2019 by CEOs Richard Li and Athan Didaskalou. The brand offers stylish, functional, and modernized carry-ons with quality features like an aerospace-grade, German polycarbonate shell, integrated TSA lock, and water-resistant and stain-proof nylon lining. They also offer travel accessories, like luggage covers and packing cells, as well as different styles of bags—tote, weekender, backpack, and crossbody.
July Luggage customers could be anyone who desires stylish, modern, and durable travel bags. These people may often be travelers or individuals with a need for high-quality luggage and travel accessories. They may also value personalization in their carry-ons and brands that offer lifetime warranties and trial periods.
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Here's what shoppers have to say:
- July Luggage customers appreciate the little details such as reinforced corners, laundry bags, and locks of the suitcases and the hard yet flexible shell cover
- July’s carry-on suitcase is sleek, with a unique shape, the option to personalize, and premium-feeling packaging
- The checked luggage from July is lightweight but holds up very well, with thoughtfully constructed features and functionality
- July suitcases ship fast from Australia to NYC and are packaged nicely with duster bags
Cons
- The quality of July Luggage is not up to par with other brands in its price range
- The design of July Luggage is lacking in both functionality and aesthetics
- July Luggage's customer service is not responsive or helpful in resolving issues
July Luggage offers free standard shipping to the contiguous United States for orders over $100; orders under $100 incur a $15 fee. Shipping costs to other countries vary and can be determined by entering your address during checkout. Standard shipping typically takes 4-6 business days, while priority express shipping takes 2-4 business days. Exact delivery dates cannot be guaranteed, but customers can track their orders using the provided tracking link. Multiple items may arrive separately.
July Luggage offers a 100-day return policy. If customers aren't satisfied, they can return unused products in original condition and packaging within 100 days of purchase for a refund to the original payment method. Exceptions include used or personalized items, items already returned once, bulk orders, or items purchased at a discounted price. Returns must be properly packaged; otherwise, July reserves the right to withdraw the return. A $20 return fee per submission applies, deducted from the final refund. The return policy doesn't affect the product warranty, which includes a limited Lifetime Warranty for luggage and a 5-year warranty for bags and accessories against manufacturing faults.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
95
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100
This brand offers products that are on the pricey side.
DTCetc Score
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100
This brand offers products that are on the pricey side.
Target Audience
Travelers, Stylish, Functional
Stereotype
Jetsetter
Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
95
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100
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DTCetc Score
78.33333333333333
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100
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Speciality
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