Leon's
Leon's is not just a furniture store. We're proud to be an integral part of the communities where we do business and a leader in helping Canadians live their lives to the fullest. By continually striving to improve the quality and selection of our product offering, providing exceptional customer service and fostering a culture that encourages entrepreneurship, we strive to provide outstanding value every day.
DTCetc’s Take
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- Customers praised the courteous and friendly service provided by Leon's sales and customer service staff.
- The online purchasing process was seamless and customers were kept informed about the status of their orders.
- Maneesha, a salesperson at the Orchard Park Mall location, was particularly helpful and accommodating.
- The manager and salespeople were knowledgeable and ensured that customers left extremely happy.
- The Richmond Hill store provided amazing customer service and customers plan to continue shopping there for future purchases.
- Orders can take longer than expected to arrive, including online orders
- Some customers have reported receiving faulty products and difficulty getting assistance
- Delivery times for furniture can be delayed without clear communication
- Customer service experiences have been mixed, with some issues remaining unresolved
- Assembly may be required for some items, which can be challenging for some customers
Quality bargain shoppers
Budget-conscious
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