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Eargo
Eargo is an American hearing aid manufacturer based in San Jose, California. The company's hearing aids were inspired in their design by a fishing fly. Each unit is also rechargeable. Designed for the first time user, the Eargo hearing aid has a size factor of 1/2 hearing aid or smaller to fit the smallest ear canal.
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DTCetc’s Take
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Eargo is a hearing wellness brand that was founded by Florent Michel and Raphael Michel. Eargo is dedicated to making better hearing virtually invisible by providing personalized solutions that fit comfortably and discreetly into each ear. The brand offers a range of products that feature rechargeable batteries, sound match technology, and 24/7 mobile support. Eargo's patented petals are designed to blend in naturally, making them virtually invisible. With a mission to make every aspect of hearing wellness virtually invisible, Eargo is the perfect solution for anyone looking to improve their hearing without sacrificing comfort and style.
Eargo appeals to customers seeking hearing wellness solutions that are discreet, comfortable, and stylish. The brand's virtually invisible designs and personalized fit are perfect for those looking to improve their hearing without sacrificing comfort and style.
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Here's what shoppers have to say:
- The Eargo team provides excellent support, which enhances the overall experience of using hearing aids.
- Eargo 7s are a quality product that work very well for users, allowing them to follow conversations in group settings and hear clearly from a distance.
- The Eargo 7 system is an improvement over previous models, with better handling of background noise and other distractions.
- The Eargo app makes it easy to adjust settings and customize sound to individual preferences.
Cons
- The Eargo 5 has distracting background noise that affects the overall hearing experience
- The listening modes on the Eargo can be unreliable and switch randomly
- Customer support may take up to 24 hours to respond to inquiries
- Some users have reported issues with the Eargos after a few months of use
- The Eargos are not recommended for harsh environments due to their delicate nature
- Some users have experienced consistent issues with wind percussion and manual level changes
- The Eargos are priced higher than expected for their performance
Eargo ships orders via USPS First Class Service. Orders received and processed by 1pm CT will be shipped out the same day, otherwise, it will be sent out the next business day. Customers will receive an email from reply@mail-eargo with their tracking number once the order is shipped. The estimated delivery time for domestic orders is 2-5 business days.
Eargo offers a 45-day right to return policy for their hearing aid devices and unopened accessories. The device must be in its original condition and not damaged or modified in any way. If the device is damaged, no refund will be given. Refunds are processed within five business days of receiving the device and will be credited back to the original payment method. Eargo does not offer refunds on any products designated as non-returnable. If the device was purchased from a third-party distributor, customers must refer to their return policy.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
65
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100
This brand offers products that are on the pricey side.
Quality Score
70
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100
This brand offers products that are on the pricey side.
DTCetc Score
62
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100
This brand offers products that are on the pricey side.
Target Audience
Discreet, comfortable, stylish
Stereotype
Fashionable
Pricing Rating
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Sustainability Score
65
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100
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Quality Score
70
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100
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DTCetc Score
62
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100
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Audicus
Audicus provides low-cost hearing aids, with a 45 day risk free trial and unlimited support. We are changing the world by making hearing aids accessible to all.
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