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Ripple
Ripple is the sustainable and plant-powered puff brand that offers innovative inhalation technology. Their nicotine-free formulas include POWER, RELAX, DREAM, and BOOST, and they partner with local charities to give back to the community.
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DTCetc Score
Brand Tags
DTCetc’s Take
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Ripple is a plant-powered puff brand founded by siblings in 2019, that offers sustainable inhalation technology and promises to never contain traces of nicotine. Ripple's products are stocked in over 850 pharmacies and shops worldwide, including prestigious retailers like Selfridges, Harrods, and John Bell & Croyden. Their four OG formulas include POWER, RELAX, DREAM, and BOOST, and they are constantly evolving their aromatherapy offerings to bring customers the best puffs. Ripple+ also partners with local charities, such as Phoenix Futures, to give back to the community.
Ripple customers are individuals who are interested in plant-powered, nicotine-free alternatives to traditional inhalation products. They value sustainable technology and appreciate the brand's commitment to giving back to the community. Ripple's clientele likely consists of people who want to enjoy the benefits of aromatherapy through innovative puffs and support a healthier lifestyle.
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Here's what shoppers have to say:
- Customers love the clean ingredient profile and satisfying experience of Ripple's products
- Ripple's STARTER KIT and aroma selection have received positive feedback
- Customers appreciate that Ripple's devices mimic the action of smoking and help with nicotine addiction
- Ripple's customer service is fast and efficient
- Ripple's devices are sleek, easy to use, and have better quality packaging than other vapes
Cons
- Product quality and customer service have been inconsistent
- Some customers have reported issues with product functionality and durability
- Shipping times have been longer than expected for some customers
Ripple is a brand that offers free shipping on orders over £20.
Ripple has a return policy that allows customers to return their products within 14 days of purchase. To initiate a return, customers must contact the company.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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75
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
65
/
100
This brand offers products that are on the pricey side.
DTCetc Score
74
/
100
This brand offers products that are on the pricey side.
Target Audience
Plant-powered, sustainable, health-conscious
Stereotype
Eco-conscious
Pricing Rating
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Sustainability Score
75
/
100
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Quality Score
65
/
100
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DTCetc Score
74
/
100
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