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Wuffes
Wuffes is a brand committed to enhancing the health and happiness of pets with the ultimate goal of prolonging their companionship. With its team of in-house scientists and pet enthusiasts, Wuffes creates top-notch products designed to keep pets lively and in optimum condition. Wuffes emphasizes using scientifically proven ingredients processed by its own pet scientists, establishing a trust base among 300,000 pets nationwide.
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DTCetc’s Take
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Wuffes is a pet wellness brand founded by Josh Savinson and Sam Vennings. The company was created out of the founders' need for effective, top-tier joint supplements for their aging, arthritis-stricken dog. Wuffes has since grown to offer a range of scientifically backed products aimed at improving pets' quality of life. Their product line includes joint chews, wild Alaskan salmon oil, a 23-in-1 Multivitamin, joint liquid, portable laser therapy, and CBD isolate oil.
Wuffes’ customers are dog owners who want to provide the best life possible for their furry friends. They appreciate the company's range of high-quality products designed to improve their dogs' well-being and the brand's commitment to customer satisfaction. Wuffes' clientele likely consists of individuals who want to give their pets the best in comfort, play, and health.
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Here's what shoppers have to say:
- Wuffes has helped a dog regain mobility and recover from a spinal issue
- Dogs enjoy the taste of Wuffes
- Wuffes has helped decrease shedding and increase energy in dogs
- Wuffes has made dogs happier and able to move around without hesitation
- Joint liquid from Wuffes has improved joint health in dogs within 2 weeks
Cons
- The website could use some improvements
- Autoship can be challenging to manage
- The free trial may not give enough time to fully evaluate the product
- Some customers have reported unauthorized charges
- Returns and exchanges can be a hassle
Wuffes offers fast and efficient shipping for all orders. Orders are processed within 24 hours of creation and shipped to the customer's preferred address.
Wuffes offers a 90-day satisfaction guarantee for their products. If a customer is not satisfied with their purchase after 90 days of daily use, they can contact Wuffes for a solution. However, Wuffes cannot guarantee the freshness of their edible products once they are out of their hands, so they cannot accept returns for those products. Instead, they suggest donating them to a pup in need. For non-edible products like the Portable Laser Therapy, customers must cover the shipping cost to return the item, but Wuffes will reimburse up to $7 of shipping with store credit. It is important to note that customers must give each product a full 90 days to show its full effects before requesting a return. If a customer's pet has had a reaction to a product, they should consult with a vet to confirm if the product is not suitable for their pet.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
70
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100
This brand offers products that are on the pricey side.
Quality Score
70
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100
This brand offers products that are on the pricey side.
DTCetc Score
74
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100
This brand offers products that are on the pricey side.
Target Audience
Pet owners, animal lovers, health-conscious
Stereotype
Pet-lover
Pricing Rating
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Sustainability Score
70
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Quality Score
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DTCetc Score
74
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100
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