DTCetc’s Take
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Audicus is a hearing aid brand founded in 2012 by Patrick Freuler in New York City. The company provides affordable and customizable hearing aids that are designed to adapt to the user's surroundings, cutting out unwanted noise and allowing for clearer conversations. Audicus has an internet-based approach to their services, allowing customers to easily test their hearing and discover what types of hearing aids they need without having to sort through multiple doctors and paperwork. The brand offers a comprehensive online hearing test, financing options, and overnight and expedited shipping for customers in the United States. Audicus also has a membership program that includes personalized hearing aids, insurance, and the ability to replace your hearing aids every 18 months for free. Overall, Audicus is an excellent choice for anyone looking for affordable and high-quality hearing aids.
Audicus would be useful for customers who are looking for affordable and easy-to-use hearing aids with excellent customer service. These customers may have mild to severe hearing loss and want customizable hearing aids that cut out background noise and improve clarity. They may also want the option of financing through Affirm or Care Credit and a membership program that provides additional benefits. Customers who value convenience and accountability, and prefer internet-based services, would also find Audicus useful. These customers look for high-quality products that are backed by exemplary customer service and have a perfect 5/5 star rating from over 30 customer reviews on Consumer Advocate. They may also want access to a comprehensive online hearing test and repairs service.
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Here's what shoppers have to say:
- Affordable hearing aids
- In-house hearing aid programming
- Free reprogrammings for life
Cons
- Reprogrammings may require survey
- Mixed reviews on customer support
Audicus offers overnight and expedited shipping for US customers, but there is no information available about international shipping. Customers can purchase directly from the brand's website to cut costs, and financing options are available through Affirm and Care Credit to make the hearing aids even more affordable. The brand also offers a 2-Year Audicus Protection Plan for $12 a month and a membership program for $39 a month, which includes personalized hearing aids, insurance, and the ability to replace hearing aids every 18 months for free. There are no shipping prices or costs mentioned, but customers can contact the brand's customer service team for more information.
Audicus offers a 45-day return policy for their hearing aids, starting from the day the product is delivered. If a customer is not satisfied with their purchase, they can contact Audicus' customer service team to initiate the return process. The hearing aid must be returned in its original packaging and in like-new condition. Audicus will process the return and issue a refund within 10 business days of receiving the returned item. However, Audicus does not accept returns on custom-fit hearing aids or accessories. It is important to note that any shipping costs incurred during the return process will not be refunded.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
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100
This brand offers products that are on the pricey side.
Quality Score
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100
This brand offers products that are on the pricey side.
DTCetc Score
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100
This brand offers products that are on the pricey side.
Target Audience
Affordable, customizable, convenient
Stereotype
Tech-savvy
Pricing Rating
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Sustainability Score
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100
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Quality Score
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100
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DTCetc Score
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100
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Eargo
Eargo is an American hearing aid manufacturer based in San Jose, California. The company's hearing aids were inspired in their design by a fishing fly. Each unit is also rechargeable. Designed for the first time user, the Eargo hearing aid has a size factor of 1/2 hearing aid or smaller to fit the smallest ear canal.
Speciality
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