Branch Furniture
Branch Furniture is an e-commerce brand founded in 2018 by Greg Hayes, providing high-end office furniture with a modern, trendy aesthetic. Their products have been featured in Forbes and TechCrunch, and have been used by companies like Google, Shopify, and Tumblr. Customers can save up to 50% compared to competing brands and receive a 10-year warranty.
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- The online shopping experience was great, with helpful access to a chat feature and a quiz to find the perfect fit for needs. Assembly was easy and quick, and the chair is a substantial upgrade from what was used before.
- The Branch Daily Chair is affordable, has a sleek design, is ergonomic and comfortable to sit in for long periods of time.
- The purchase experience was smooth, and customer service was helpful and quick in sending a replacement if needed.
- The quality of Branch Furniture products is inconsistent and not up to par with their pricing.
- Customer service can be slow to respond and unhelpful in resolving issues.
- Delivery times are often delayed and communication about delays is lacking.
- The website can be difficult to navigate and lacks detailed product information.
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CB2
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Aarke
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Aerin Perfume
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