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Joy Resolve

https://joyresolve.com/

Introducing Joy Resolve, the brand that brings joy to your morning routine with their revolutionary Barisieur coffee maker alarm clock. Wake up to the perfect cup of coffee or tea, all while enjoying its sleek and elegant design. Convenience, quality, and style in one.

Category
Home & Garden
Specialty
Coffee
Home Goods
Socials
78
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable

DTCetc’s Take

About Joy Resolve

Joy Resolve is a dynamic brand founded by Joshua Renouf in 2014 in London, England. They are the creators of the innovative Barisieur, a coffee maker alarm clock that promises to revolutionize the way you wake up in the morning. This unique device not only wakes you up with a gentle alarm, but it also brews a fresh cup of tea or coffee right by your bedside. With its sleek design and attention to detail, the Barisieur combines functionality and aesthetics seamlessly. Joy Resolve is dedicated to providing customers with high-quality products that enhance their daily routines and bring joy into their lives.
More about Joy Resolve ->

Who Shops At Joy Resolve

Joy Resolve is a brand that offers a revolutionary coffee maker alarm clock called The Barisieur. This unique product is designed to wake you up with a freshly brewed tea or coffee, providing a convenient and enjoyable start to your day. Customers who would find Joy Resolve useful are those who value convenience and quality in their morning routine. These customers are likely busy individuals who appreciate the time-saving aspect of having their coffee or tea ready as soon as they wake up. They may have a hectic schedule and need a quick and efficient way to prepare their morning beverage. When making a purchase, these customers look for a product that is reliable and easy to use. They want a coffee maker alarm clock that will consistently deliver a delicious cup of coffee or tea without any hassle. Joy Resolve aligns with these customers' values because The Barisieur is designed with simplicity and functionality in mind. It takes the guesswork out of brewing the perfect cup by automating the process and ensuring consistent results every time. Additionally, these customers may also value the aesthetic appeal of their products. Joy Resolve understands this and has created The Barisieur with an elegant and modern design that will complement any bedroom or kitchen decor. This attention to detail shows that the brand understands the importance of not only functionality but also style. Joy Resolve resonates with the busy yet sophisticated consumer who values innovation, efficiency, and quality in their daily routine. It's for the modern individual who appreciates the finer things in life but is constantly on the go. Whether a bustling entrepreneur or a tech-savvy coffee aficionado, shoppers here are drawn to the seamless integration of elegance and function. They're likely to enjoy the fusion of tradition and technology, cherishing that first sip of coffee as much as the convenience it's served with. Joy Resolve's Barisieur is designed for those who wish to start the day with a touch of luxury and a sprinkle of joy, setting the perfect tone for the day ahead.
More about Joy Resolve ->

What customers love about Joy Resolve

Here's what shoppers have to say:
  • The coffee grinder is consistent, well-made, and doesn't take up much space.
  • The customer service is fast, friendly, and willing to help.
  • The Barisieur is a beloved part of the morning routine and is highly recommended.
  • The Barisieur alarm clock is a game-changer and the company provides excellent customer service.
  • The Barisieur is beautifully designed and makes a great cup of coffee.
  • The Joy Resolve products are excellent and the customer service is there when you need them.
  • The Barisieur is worth the purchase and the customer service is always on top of everything.
Cons
  • The product had quality issues, affecting its fit and appearance.
  • Customer service was unresponsive despite multiple attempts to contact them.
  • There were constant delays in delivering the product, causing disappointment and inconvenience.
  • There was poor communication and lack of response from customer service.
  • The product was not received and there was no communication about a replacement or refund.
  • The delayed delivery caused the product to arrive after the intended date, ruining the gifting experience.
  • Customer service did not respond after the delivery claim was closed.
  • There was no response to emails about returning the product and requesting a resolution.

Joy Resolve's Shipping Policy

Joy Resolve offers different shipping times depending on the location. For customers in the UK, they can expect their orders to be delivered on the next business day. In the USA, shipping takes approximately 3-4 business days. Customers in the UAE and Australasia can expect their orders to arrive within 4-5 business days. In Europe, shipping takes 1-3 business days, while in Asia it takes 2-3 business days.
More about Joy Resolve ->

Joy Resolve's Return Policy

Joy Resolve Ltd. has a comprehensive return policy to ensure customer satisfaction. If you receive a faulty item, you can exchange it within the warranty period. For unwanted goods, you have 14 days from the date of delivery to return them for a full refund, as long as they are unused and in their original packaging. If a product develops a defect within the first 30 days, you can choose between a refund, repair, or replacement. After 30 days, the company will offer to repair or replace any defective parts. If a fault is discovered within the first 6 months and repair or replacement attempts have failed, you can reject the goods for a full refund or price reduction. After 6 months, you may need a professional report to prove the defect. To return a defective item, you need to email the company with detailed reasons, photos, and relevant information. The item must be packed in its original packaging and shipped to the provided address. The company will provide a free returns label for defective goods, but non-defective goods returned at your own cost will not be reimbursed. Once the returned package is received and verified, you will be given the option of a refund or exchange. Refunds will be applied to the original payment method. The company does not refund shipping costs for initial delivery or returns, unless the item is defective upon receipt. If an item arrives damaged, you need to provide proof and the company will either refund, repair, or replace the item depending on its condition. Cancellations are accepted within 14 days of receipt, and you are responsible for the return shipping costs. If you cancel outside of the specified terms, the company may return the goods to you at your cost or make a deduction for any loss in their value.
More about Joy Resolve ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
78
/
100
This brand offers products that are on the pricey side.
DTCetc Score
59
/
100
This brand offers products that are on the pricey side.
Target Audience

Busy, quality-conscious individuals

Stereotype

Busy professional

Pricing Rating
$
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Sustainability Score
50
/
100
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Quality Score
78
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100
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DTCetc Score
59
/
100
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What The Experts Say...

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Joy Resolve on Socials

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