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Open Spaces
Open Spaces is the ultimate solution for design-conscious individuals seeking practical yet stylish organizational tools, storage solutions, and home accessories. Their attention to detail and quality craftsmanship make home more beautiful and functional, room by room.
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DTCetc Score
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DTCetc’s Take
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Open Spaces is a family of brands founded by a group of designers with a passion for making homes both beautiful and functional. Since its inception, the company has been dedicated to creating products that transform everyday routines into enjoyable rituals. From kitchen and dining essentials to bedding and bath items, Open Spaces offers a wide range of thoughtfully designed products that cater to every room in the home. With a focus on simplicity, quality, and sustainability, Open Spaces is committed to making sure that every product is both stylish and practical. Whether you're looking to refresh your living space or simply add a touch of elegance to your daily routine, Open Spaces has everything you need to turn your house into a home.
Open Spaces appeals to the design-conscious customer who values functionality as much as aesthetics. These shoppers are often homeowners or renters seeking to curate a beautiful, organized living space that reflects their personal style. They're willing to invest in quality products that not only serve a practical purpose but also add a sophisticated touch to their homes. Sustainability is a significant factor in their purchasing decisions, so they appreciate brands that emphasize eco-friendly practices. They also value simplicity and thoughtfulness in design, favoring products that transform routine tasks into pleasurable experiences. Overall, the Open Spaces shopper is a lifestyle enthusiast with a keen eye for detail, an appreciation for sustainable and quality design, and a desire for a harmonious home environment.
Here's what shoppers have to say:
- The Open Spaces products are stylish and functional, perfect for storing shoes, memories, and odds & ends.
- Their entryway rack is versatile and fits in perfectly with a modern aesthetic. It's also easy to assemble.
- The products are well-made and durable, with easy-to-follow instructions and extra hardware included.
- The customer service team is exceptional, going above and beyond to ensure customer satisfaction.
- Open Spaces offers a range of kitchen and home essentials that are both practical and stylish.
Cons
- The bins and trays are of poor quality, with cheap softwood lids and imperfect nesting for the trays.
- The products are overpriced, and it's better to look for alternatives at Container Store or Target.
- The drawer dividers work but are not worth buying directly from Open Spaces due to the high price.
- While the shelves are high quality, the brand seems more suited to minimalists rather than those interested in design and organization.
Open Spaces currently ships to the contiguous 48 states only and does not ship to Alaska, Hawaii, or P.O. boxes. The brand is working on expanding these options and will notify customers via email once it becomes available. Processing and shipping times vary depending on the items purchased, but orders typically take 1-4 business days to process due to extra safety precautions at the warehouse. Customers will receive a shipping confirmation email with tracking information as soon as their order is on its way.
Open Spaces has a 30-day return policy for all products. Customers can initiate a return or exchange by clicking on the provided link, and Open Spaces will supply a pre-paid, pre-addressed postage label. If an item is returned due to defect or through any fault of Open Spaces, the purchase price will be refunded in full. It may take up to 10 business days for Open Spaces to receive and process the return, and up to 2-7 business days for the refund to reflect on the account statement. Open Spaces does not accept returns for individual items from a bundle, as the bundles are priced based on the product set. If an item arrives damaged, customers can contact Open Spaces customer support to receive a replacement.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience
Minimalists, Eco-friendly, Stylish
Stereotype
Design-savvy
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
84
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100
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