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Otherland

https://www.otherland.com/

Light your home with Otherland’s five signature fragrance collections. These unique candles are made from hand poured, 100% soy wax and feature all-natural fragrance oils. These are long lasting candles that smell incredible.

Category
Home & Garden
Specialty
Decor
Socials
80
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Otherland

Otherland is a candle brand founded in the United States in 2017 by Abigail Cook Stone. The brand offers a range of meticulously crafted candles that transform any living space into an immersive world of fragrance. Otherland's core collection features five essential scents, while their limited edition candles keep things fresh and exciting. The brand takes pride in using clean ingredients and a custom coconut and soy wax blend to ensure a smooth burn. Otherland's glass tumblers are made in the USA and designed to be reusable, making them an eco-friendly choice for candle lovers. Otherland's candles are perfect for anyone looking to add a touch of luxury and relaxation to their homes.
More about Otherland ->

Who Shops At Otherland

Otherland customers are those who appreciate the transformative power of fragrances and the ambiance that candles create. They value meticulous craftsmanship, clean ingredients, and eco-friendly practices. These shoppers are likely to enjoy luxurious, immersive experiences in their homes, seeking a touch of relaxation and sophistication.
More about Otherland ->

What customers love about Otherland

Here's what shoppers have to say:
  • Otherland's collection sets are great and their scents are always enjoyable
  • The candles have a wide radius and reach far
  • The Matchpoint candle smells refreshing and unique
  • The packaging is cute, unique and makes for a great gift
  • The quality of the candles is great and the scents are subtle and not overdone
  • The scents are beyond the typical sugary sweet scents and the packaging is gorgeous
  • The branding and illustrations are beautiful and can be used for other purposes after burning the candles
  • The candles are high quality with amazing scents, and the brand is always switching it up
Cons
  • The candles may have issues with uneven burning and tunneling
  • The quality of the candle scents can be inconsistent
  • Some scents may not meet expectations while others exceed them
  • Customers may desire more unique and explorative scents
  • There is a need for more niche scents instead of playing it safe
  • The scents of the candles may be basic and underwhelming
  • Some scents may have an artificial smell
  • Customers may find some scents too sweet or floral
  • There is a desire for less artificial scents overall

Otherland's Shipping Policy

Otherland is a brand that ships to the 50 states and Puerto Rico within the USA. Shipping to Hawaii, Alaska, and Puerto Rico may take longer than usual. Orders generally arrive within 2-5 business days, but expedited shipping options are available upon request. The brand does not ship internationally at this time. If there are any issues with the shipping address, customers can contact the brand's customer service team at Otherland.
More about Otherland ->

Otherland's Return Policy

Otherland's return policy allows customers to process returns or exchanges within 30 days of receiving their order. It takes 5-7 business days for refunds to process after the company receives the return. If a customer is not satisfied with the scent of their purchase, they can email the company for a refund or exchange. Final sale items cannot be returned and are marked as such in the item's title.
More about Otherland ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
67
/
100
This brand offers products that are on the pricey side.
Target Audience

Luxury home fragrance lovers

Stereotype

Luxury

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Sustainability Score
50
/
100
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Quality Score
80
/
100
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DTCetc Score
67
/
100
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What The Experts Say...

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Otherland on Socials

View this profile on Instagram

Otherland (@Otherland) • Instagram photos and videos

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