Zero

Open your door to the world of quitting with the Zero cigarette. This attractive, smokeless cigarette is built with a combination of prescription medication, nicotine replacement therapy and technology-powered support programs. Welcome to the Smokeless Society.

Category
Wellness
Specialty
Socials
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Zero

Zero is a healthcare company founded by a group of individuals who have experienced the highs and lows of the healthcare system. They understand that healthcare challenges can put your dreams on hold, which is why they created Zero to provide high-quality and affordable healthcare. Zero aspires to be the first call for patients, guiding them throughout their healthcare journey when they're better served by others. They see a world in which patients are in complete control of their care and healthcare professionals are empowered, not replaced by technology. Zero is dedicated to changing healthcare for the better and invites new customers to join them in their mission.

Who Shops At Zero

Zero's customers are individuals who have experienced the challenges of navigating the healthcare system and desire high-quality, affordable healthcare solutions. They appreciate the brand's patient-centered approach and its mission to empower patients and healthcare professionals alike. Zero's clientele likely consists of people who want to be in control of their care and have access to reliable healthcare guidance and support.

What customers love about Zero

Here's what shoppers have to say:
  • The Ro Custom Rx Skincare brand effectively treats facial skin conditions like Perioral Dermatitis and Adult Acne/Eczema, providing a luxurious feel and minimal side effects for a good value.
  • The Ro pharmacy provides a streamlined process for getting medications, with effective communication via text and friendly, efficient customer service.
  • Customers found the RO Pharmacy website easy to navigate, with helpful representatives on the phone and affordable prices for generic prescriptions.
  • RO Pharmacy provides excellent customer service, with quick responses to questions and fast delivery of medications.
  • Customers are impressed with the prices and ease of use of RO Pharmacy, recommending it to others for its affordability and helpful staff.
Cons
  • Website and customer service experience need improvement
  • Issues with prescription fulfillment and billing
  • Questionable business practices
  • Poor communication and unresponsive support team

Zero's Shipping Policy

Zero's shipping policy includes free shipping for prescribed medications through the Ro Pharmacy Network. The medication will be shipped in discreet packaging and will arrive within 2 days. However, it is important to note that the medication will not be shipped in child-resistant packaging, so customers must keep it out of the reach of children.

Zero's Return Policy

Zero's return policy states that unfortunately, they cannot issue refunds or accept returns of prescription products for reuse or resale, and all sales are final. However, if there is an error in the filling of a prescription, customers can contact Zero at care@ro.co.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
60
/
100
This brand offers products that are on the pricey side.
Quality Score
50
/
100
This brand offers products that are on the pricey side.
DTCetc Score
50
/
100
This brand offers products that are on the pricey side.
Target Audience

Empowered patients

Stereotype

Health-conscious

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Sustainability Score
60
/
100
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Quality Score
50
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100
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DTCetc Score
50
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100
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Zero on Socials

View this profile on Instagram

Zero (@Zero) • Instagram photos and videos

Brands Like Zero

Looking for brands similar to Zero

We've got you covered. Check out this list of similar Wellness brands that customers of Zero love.

Lucy

The new way to quit smoking … Lucy is a liquid nicotine replacement therapy that is completely tobacco-free. Just choose your flavor and get it delivered to your door. Smoking is no fun - why not try something new instead?

Ripple

Ripple is the sustainable and plant-powered puff brand that offers innovative inhalation technology. Their nicotine-free formulas include POWER, RELAX, DREAM, and BOOST, and they partner with local charities to give back to the community.

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