Bespoke Post
Bespoke Post is a members club that sends specifically chosen deluxe items, plus guidance, on a monthly basis. A box of awesome.
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DTCetc Score
Brand Tags
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DTCetc’s Take
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Bespoke Post was founded in 2011 by two individuals who had a passion for finding unique and high-quality products. Over the years, the company has grown to include a team of 60 employees who are dedicated to providing their customers with the best possible experience. Bespoke Post offers a wide range of products, from grooming and style essentials to home goods and outdoor gear. The company's goal is to help customers lead a more discerning life by providing them with products that have heart and soul. Bespoke Post prides itself on being flexible and equitable, creating an inclusive workplace for all employees.
Bespoke Post offers monthly themed boxes filled with high-quality goods and a shop with unique products from various brands. Customers who value quality, uniqueness, and teamwork, and prioritize benefits such as equity, flexible schedules, and learning opportunities would love Bespoke Post. The brand aligns with these customers' values by offering high-quality products, an entrepreneurial mindset, and employee-centric benefits.
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Here's what shoppers have to say:
- High quality goods from smaller manufacturers
- Amazing customer service
- Efficient and careful packaging for shipping
- Clear and hassle-free return process
Cons
- The products are of subpar quality
- The company has poor customer service
- Shipping and tracking information is unreliable
- The business practices are questionable
Bespoke Post offers shipping to the contiguous US, Alaska, Hawaii, and Canada, as well as military addresses. Standard shipping to the lower 48 states costs $4.95, and orders over $95 qualify for free shipping. Shipping to Alaska, Hawaii, and Canada incurs an additional $10 charge. Bespoke Post cannot guarantee delivery dates for standard shipping, but upgraded shipping methods are available for an additional fee. Subscription boxes are typically shipped between the 6th and 15th of each month. Shipping to Canada takes between 10 and 15 business days and may incur additional charges for taxes such as VAT and duties. All packages shipped to Canada will be delivered "free domicile," meaning all duties, taxes, and shipping charges are paid in advance by Bespoke Post. Bespoke Post uses various carriers for shipping, including USPS, FedEx, Canada Post, CanPar, and MSI/Landmark as a consolidator for Canada.
Bespoke Post accepts returns for most boxes and products within 60 days of an order. Returns are free and can be exchanged, returned for store credit, or refunded to the original credit card. Refunds do not include any shipping costs paid on the original order. It takes 2-3 weeks to process a return from the time it is sent back. Some products cannot be returned, as noted on the product page. If a product is broken or damaged, contact Bespoke Post with an image of the item, and they will take care of the issue. Unfortunately, individual items cannot be returned from a box purchase.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
80
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100
This brand offers products that are on the pricey side.
DTCetc Score
77
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100
This brand offers products that are on the pricey side.
Target Audience
Quality-conscious, unique, team-oriented
Stereotype
Discerning
Pricing Rating
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Sustainability Score
80
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100
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Quality Score
80
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100
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DTCetc Score
77
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100
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Rtic
With a RTIC cooler, you can be confident your food and drinks will stay colder longer. The extra thick insulated walls and raised lid design keep ice for days and allows for full-size ice to fit so you can pack more. Our combination of quality and value make RTIC the leader in low cost, high quality performance when it comes to Coolers.
Speciality
Rumpl Blanket
Rumpl is an outdoor lifestyle brand that creates sustainably made, water-resistant, light, and portable blankets, towels, ponchos, and pillowcases. Founded in 2014 by Nick Polinko and Wylie Robinson, Rumpl is committed to providing comfort and durability to its customers, and is part of the 1% For the Planet organization.
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