goop
Goop is a curated commerce experience that will become a destination for the very best in wellness shopping and inspiration.
DTCetc’s Take
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- Goop skincare is highly recommended and not using it is a missed opportunity.
- Customer service is excellent and they answer calls promptly.
- Ordering from Goop is easy and hassle-free.
- Some customers have reported negative experiences with goop's beauty products, including dryness and allergic reactions.
- There have been complaints about goop's customer service, with some customers struggling to receive responses or cancel orders.
- Others have expressed frustration with goop's return policy and shipping fees.
- Some reviewers caution against using goop's skincare and cosmetics products due to concerns about the brand's promotion of unscientific information and potentially unsuitable products.
Holistic wellness enthusiasts
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