KOIO

Koio is a United States-based modern apparel retailer that sells men's and women's Footwear. Koio blends European quality with American attitude to create the perfect pair of shoes. Koio's sneakers are made with incredible craftsmanship and modern design, offering versatile shoes that pair well with any outfit.

Category
Apparel
Specialty
Socials
90
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Timeless Style

DTCetc’s Take

About KOIO

Koio is a luxury shoe company founded in 2014 by Chris Wichert and Johannes Ouodt. Based in New York City, Koio offers handmade crafted sneakers for men, women, and infants. With its unique designs and high-quality materials, Koio offers shoes that are sure to make a statement.

Who Shops At KOIO

Customers who value luxury and high-quality materials would find KOIO useful. These customers are typically looking for unique and stylish products that make a statement. They are willing to invest in products that are well-crafted and made to last. KOIO aligns with these customers' values by offering handmade sneakers that are made with the finest materials. The brand's attention to detail and commitment to quality ensures that customers receive a product that is both stylish and durable. Additionally, customers who prioritize supporting small businesses and local artisans would appreciate KOIO's commitment to craftsmanship and its New York City roots. Overall, KOIO is a great choice for customers who want to invest in a luxury product that is both stylish and well-made.

What customers love about KOIO

Here's what shoppers have to say:
  • Koio sneakers are high quality and true to size.
  • They have an elevated look and feel.
Cons
  • The quality of the leather could be improved to increase durability.
  • The shoes may not hold up well over time with regular wear.

KOIO's Shipping Policy

Koio offers free domestic shipping within the United States (excluding Alaska, US Territories, and Hawaii). Standard delivery times range from 3-7 days and express shipping is available for $15 with delivery in 2-3 business days. Overnight shipping with one business day is available for an additional $25. For international shipping, costs vary according to the country destination.

KOIO's Return Policy

Koio offers returns within 30 days of the original order both in-store and online. To return an item, customers must download a prepaid return label from Koio's website and contact the company for further information. All returns must be in new condition, unwashed, unaltered, and with all tags attached. Items must be returned in the original shipping packaging, boxes, and shoe bags. International customers are responsible for their own return shipping charges. There is no time limit for the company to process a return. All items are eligible for return, except for those that have been damaged.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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85
This brand offers products that are on the pricey side.
Sustainability Score
70
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
80
/
100
This brand offers products that are on the pricey side.
Target Audience

Luxury Consumers

Stereotype

Luxury

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Sustainability Score
70
/
100
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Quality Score
90
/
100
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DTCetc Score
80
/
100
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KOIO on Socials

View this profile on Instagram

KOIO (@KOIO) • Instagram photos and videos

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