Naturebox

Welcome to NatureBox.com. Whether you're looking to get away from processed foods, improve your digestion, or you just want to bring good snacks to work, NatureBox can help! Our conscious collection of healthy and clean snacks includes adaptogenics, functional food, and CBD snacks.

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CPG
Specialty
Socials
60
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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Naturebox

Naturebox was founded in 2012 with a mission to provide delicious and healthier snacks made with simple, high-quality ingredients. Their snacks are free from artificial junk and loaded with functional benefits to maintain wellness. Naturebox offers a wide range of snacks, including chips, nuts, dried fruits, and bars, among others. Their strict list of unacceptable product ingredients ensures that customers can indulge in guilt-free snacking. Naturebox also offers a Wellness collection that includes adaptogenic snacks with an array of beneficial effects. Customers looking for a convenient and easy way to enjoy better-for-you snacks can rely on Naturebox to deliver right to their doorstep.

Who Shops At Naturebox

Customers who seek delicious, healthier snacks made from simple, high-quality ingredients shop at Naturebox. These individuals appreciate the variety of snacks available and the brand's focus on maintaining wellness with functional benefits.

What customers love about Naturebox

Here's what shoppers have to say:
  • The snacks are unique and delicious, with few ingredients and no chemicals.
  • The packaging is great and the bags are resealable.
  • There is a great variety of sweet and savory snacks to choose from.
  • Shipping is fast and easily tracked on the website.
  • There are options for those with food allergies or specific dietary needs.
  • The quality of the snacks is great and worth the cost.
  • There are lots of options to choose from, including new products to try.
Cons
  • The company engages in questionable business practices and may not be trustworthy.
  • The quality of the snacks is inconsistent and may not meet expectations.
  • Canceling a membership may be a frustrating process and customer service may not be helpful.
  • Customers may be charged without authorization or knowledge of signing up for a membership.

Naturebox's Shipping Policy

Naturebox ships their snacks to everywhere in the contiguous United States, overseas territories and military addresses, and Canada. They use multiple carriers depending on the location of the customer, and orders may arrive in multiple boxes if ordering bulk snacks. Standard shipping within the US is through UPS and USPS, while for some US territories and protectorates, including military (APO/FPO/DPO), they ship through USPS Priority. For Canadian addresses, they ship through Landmark Global who then decides how to get the order the soonest. They work with several Canadian carriers with the majority of orders being shipped through Canada Post. All orders delivered to US addresses over $40 qualify for free shipping, while orders below the threshold have a flat $7.95 shipping fee including shipping to addresses outside the continental US (Hawaii, Alaska, US Territories, Canada, and Military Addresses). Naturebox also offers expedited shipping for orders shipping within the continental US, with an added fee of $14.95 for orders over $40 and $19.95 for orders under $40. Military orders (APO/FPO/DPO, etc.) are shipped via USPS Priority, and tracking information may not be available until the package reaches the military base. Transit time for military orders can take between 10-15 business days, depending on the location.

Naturebox's Return Policy

Naturebox has a return policy that states they are unable to accept any returns once the package has left the warehouse due to food safety reasons. However, if a customer does not enjoy a snack, they can contact the company within 90 days of purchase to receive a store credit for the purchase price. It is important to note that the Smart Snack Guarantee does not apply to Bulk or Wellness snacks.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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70
This brand offers products that are on the pricey side.
Sustainability Score
20
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100
This brand offers products that are on the pricey side.
Quality Score
60
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100
This brand offers products that are on the pricey side.
DTCetc Score
42
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This brand offers products that are on the pricey side.
Target Audience

Health-conscious snackers

Stereotype

Health-conscious

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Sustainability Score
20
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100
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Quality Score
60
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100
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DTCetc Score
42
/
100
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Naturebox on Socials

View this profile on Instagram

Naturebox (@Naturebox) • Instagram photos and videos

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