Otherworld

Otherworld offers plant-based, sustainable, and delicious food options that reimagine childhood favorites. Their pancake and waffle mixes are packed with whole grains, fruits, and veggies, while their brownie mix is enhanced with upcycled sweet potato and beetroot. Perfect for health-conscious individuals who value nutrition and sustainability.

Category
CPG
Specialty
Socials
63
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Organic
Gluten Free
climate neutral
Non GMO

DTCetc’s Take

About Otherworld

Otherworld is a plant-based food company founded by Jen and Joe, two friends who wanted to reimagine their childhood favorites. Since its inception, Otherworld has been committed to creating healthy and sustainable food options that are both delicious and environmentally-friendly. Their line of pancake and waffle mixes are 100% plant-based, contain no added sugar, no artificial ingredients, no dairy, no nuts, and no soy. They are also packed with whole grains, fruits, vegetables, and superfoods. Otherworld's brownie mix is vegan, gluten-free, and enhanced with upcycled sweet potato and beetroot for an extra boost. Otherworld products look and taste like your favorite breakfast and dessert, but without any of the unhealthy ingredients.

Who Shops At Otherworld

Otherworld customers are health-conscious individuals who seek plant-based, environmentally-friendly food options. They appreciate reimagined childhood favorites with a focus on sustainability and nutrition. These shoppers value whole grains, fruits, vegetables, and superfoods, as well as vegan and allergen-friendly choices.

What customers love about Otherworld

Here's what shoppers have to say:
  • Otherworld pancakes and waffles are a go-to for dairy-free brunches and breakfasts.
  • The co-founder's passion for healthy and climate-friendly products is impressive.
  • They're light in texture and leave no breakfast hangover or sugar come down.
  • Otherworld's vegan pancakes have made a dairy-free diet transition tasty and easy.
  • These pancakes are made from veggies and superfoods, making them a guilt-free meal prep option.
  • Otherworld pancakes and waffles fit into strict diet criteria and are healthier than other options.
  • The Banana Choco Chip flavor is a favorite among all the delicious flavors.
Cons
  • The cooking instructions are inconsistent and difficult to follow.
  • The product weight may not match the advertised amount.
  • The batter consistency is thin and may require adjustments.
  • Some customers have experienced difficulty with the cooking process.
  • The taste may not be to everyone's liking.

Otherworld's Shipping Policy

Otherworld currently only ships within the U.S. Orders over $35 will receive free ground shipping, which has an average shipping time of 3-5 business days. Express shipping is also available for a fee and will ship in 1-2 business days. All tracking information is sent via email. Otherworld has partnered with Cloverly to offer carbon-neutral shipping for all shipments, which is calculated at checkout based on the package's weight, origin, and destination.

Otherworld's Return Policy

Otherworld has a 30-day return policy for unopened products. Customers must contact the Customer Happiness team to initiate a return and receive approval before shipping the item back. Opened products cannot be returned for a refund. Return labels are calculated individually and will be deducted from the refund if the return is approved. Otherworld is not responsible for duplicate orders, refused shipments, or items returned after 30 days of the initial purchase date without prior contact. Damaged items should be reported to them. Otherworld does not accept returns of opened products or items with broken seals. The time it takes to process a return is not specified.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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75
This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
63
/
100
This brand offers products that are on the pricey side.
DTCetc Score
75
/
100
This brand offers products that are on the pricey side.
Target Audience

Health-conscious plant-based eaters

Stereotype

Health-conscious

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Sustainability Score
80
/
100
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Quality Score
63
/
100
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DTCetc Score
75
/
100
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Otherworld on Socials

View this profile on Instagram

Otherworld (@Otherworld) • Instagram photos and videos

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