Secretlab US

Secretlab was founded on the principle that everyone should have a comfortable chair. Secretlab's ultimate gaming chairs and office chairs bring a level of comfort to your life that you won't find anywhere else, with its focus on lumbar and neck support, build quality and customization through sliders and materials.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Secretlab US

Secretlab US was founded in 2014 by Ian Ang and Alaric Choo in Singapore. This brand offers a wide range of comfortable and high-quality gaming chairs and office equipment that are designed to keep customers comfortable and improve their daily posture. Secretlab US has gained momentum since its launch and has been mentioned by Forbes, The New York Times, PC Gaming, Wired, Business Insider, and many others. Customers can choose from over 100 models and designs, with customization options available for each model. The chairs are built with support in mind and are ergonomically correct, making them an easy addition to any office or gaming setup. Secretlab US offers various promotions throughout the year, and customers can enjoy up to $130 off Secretlab chairs until Christmas day.

Who Shops At Secretlab US

Secretlab US would be useful for customers who spend a lot of time sitting at their desk for work or gaming and are looking for comfortable and ergonomically correct chairs with lumbar and neck support. These customers are likely to be concerned about their posture and want to improve it while remaining comfortable. They are also likely to be interested in customization options, such as design and material, and are willing to invest in a high-quality product that will last. Additionally, customers who value good ratings and press coverage would find Secretlab US useful, as the brand has received great reviews from a large number of happy customers and has been mentioned by various publications.

What customers love about Secretlab US

Here's what shoppers have to say:
  • The Secretlab Titan is considered one of the best gaming chairs in the world.
  • Supreme comfort and customization.
  • The Secretlab Titan Evo XL has a nice appearance.
  • No noticeable wrinkles or damage.
  • The Secretlab Titan Evo Lite delivers comfort and support.
  • Built-in lumbar support highly appreciated.
  • Eliminates need for separate attachment.
  • Overall premium build of Secretlab chairs praised.
  • One of the best gaming chairs on the market.
Cons
  • Lumbar support made horrible noise.

Secretlab US's Shipping Policy

Secretlab US offers international shipping for their products, with shipping costs varying depending on the destination. Customers should consider shipping costs when making a purchase, as they are not included in the product price. The brand offers promotions throughout the year, including holiday deals, which may include free shipping or discounted rates. Secretlab US has a new factory in China to expand production and improve shipping times for international customers. The brand also offers financing options for US customers, allowing them to pay for their purchase over time. Unfortunately, we do not have any information on shipping prices or deals for purchases over a certain price.

Secretlab US's Return Policy

DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
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This brand offers products that are on the pricey side.
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This brand offers products that are on the pricey side.
Target Audience

Gamers, office workers, posture-conscious

Stereotype

Gamer

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Secretlab US on Socials

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