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The Arrivals

https://thearrivals.com/

The Arrivals is a Brooklyn-based outerwear brand that creates mindful out-of-doors products at the intersection of performance and play. Their function-driven fabrications and elevated design ethos make them perfect for customers who value quality, durability, and sustainability in their purchases.

Category
Apparel
Specialty
Leisureware
Outdoors
Socials
60
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About The Arrivals

The Arrivals is an independent outerwear studio founded by a team of passionate designers. Their products are a balance of function and style, perfect for those seeking to explore the outdoors with mindful and well-designed tools. The Arrivals' outerwear essentials are carefully crafted with function-driven fabrications and an elevated design ethos to create a unique intersection of performance and play. Each piece is collaboratively designed ensuring that every detail is carefully considered for a seamless experience in the great outdoors. The Arrivals believes that outerwear is a tool for discovery, and their commitment to developing mindful out-of-doors tools for the path ahead is evident in the quality of their products.
More about The Arrivals ->

Who Shops At The Arrivals

The Arrivals is an independent outerwear brand based in Brooklyn, NYC that creates mindful out-of-doors products at the intersection of performance and play. The brand's products are carefully designed and continuously tested, with a focus on developing mindful out-of-doors tools for the path ahead. The Arrivals believes that outerwear is a tool for discovery and is committed to creating products that are in delicate balance with the places and spaces customers seek and explore. Customers who value function-driven fabrications and elevated design ethos in their outerwear would find The Arrivals useful. These customers are likely interested in exploring the outdoors and want their outerwear to be a tool for discovery. They prioritize quality and durability in their purchases, as well as products that align with their values of mindfulness and sustainability. The Arrivals' focus on creating mindful out-of-doors tools that are carefully designed and continuously tested aligns with these customers' values and needs.
More about The Arrivals ->

What customers love about The Arrivals

Here's what shoppers have to say:
  • High-quality products
  • Stylish designs
  • Good customer service
  • Fast shipping
  • Comfortable fit
Cons
  • Expensive prices
  • Limited product selection
  • Difficult to find specific items
  • Some customers experienced issues with returns

The Arrivals's Shipping Policy

The Arrivals offers free ground shipping for all orders over $100 within the continental US. Orders are typically processed within 5 business days and shipping times vary based on destination and shipping method. Expedited 2-day shipping is available for an additional cost. International orders are considered final sale and will take approximately 5-14 business days to ship, depending on the destination. The brand ships to several countries outside of the US, with shipping costs calculated at checkout and orders shipped DDP (Delivered Duty Paid). The brand does not ship to P.O. boxes, APO, or FPO.
More about The Arrivals ->

The Arrivals's Return Policy

The Arrivals offers a 30-day try-on program for all items with original tags that have not been worn, washed, or altered. All returns must be initiated within 30 days of receiving the order, and items must be unworn/unaltered with all original tags to be eligible for return. Non-exchange returns are subject to a $10 restocking fee per item. International orders are considered final sale and are not eligible for returns or exchange. All items purchased on sale are eligible for exchange or site credit only. Final sale items are not eligible for the lifetime warranty. Shipping charges will not be refunded with the return or exchange. If a customer wishes to make an exchange, they will need to place a new order after their return is initiated. The company does not accept international returns.
More about The Arrivals ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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50
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
60
/
100
This brand offers products that are on the pricey side.
DTCetc Score
50
/
100
This brand offers products that are on the pricey side.
Target Audience

Outdoorsy, mindful, quality-conscious

Stereotype

Outdoorsy

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Sustainability Score
50
/
100
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Quality Score
60
/
100
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DTCetc Score
50
/
100
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What The Experts Say...

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The Arrivals on Socials

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