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tropic of c

https://tropicofc.com/en-ph

Introducing Tropic of C, an eco-lifestyle brand that draws inspiration from nature and the female form. With a focus on sustainability, their timeless swimsuits make women feel confident while making a positive impact on the environment.

Category
Apparel
Specialty
Swimwear
Socials
70
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable

DTCetc’s Take

About tropic of c

Tropic of C, founded by Candice Swanepoel is an eco-lifestyle brand that draws inspiration from nature and the female form. With a focus on sustainability, Tropic of C aims to make a positive impact on the environment and beyond. Their commitment to sustainability is evident in their use of recycled materials and methods that reduce water and energy in their production processes. The brand also prioritizes quality, sourcing the highest quality fabrics to ensure their swimsuits are durable and maintain their shape. Tropic of C believes in empowerment and community, supporting women around the globe through partnerships and programs. As a team of working mothers, they are dedicated to making a difference in their work and in the lives they touch. Tropic of C strives to create timeless pieces that make women feel confident on the beach and beyond.
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Who Shops At tropic of c

Eco-conscious women who are inspired by nature and looking for sustainable and high-quality swimwear would find Tropic of C appealing. With its focus on environmental impact, durability, and community empowerment, the brand attracts individuals who desire timeless beachwear that reflects their values. Tropic of C might also resonate with those who appreciate a brand that is actively making a positive difference.
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What customers love about tropic of c

Here's what shoppers have to say:
  • A female clothing brand is noted for its pleasing collection. Best wishes are extended to the brand.
  • An innovative and eco-friendly female clothing brand is praised for its beautiful designs that cater to girls aged 18 to 40. The fashion designs are regarded as awesome and gorgeous, and best wishes are conveyed for the brand's future.
  • A recommendation is given for a female swimsuit brand, highlighting the gorgeous designs that appeal to women of all ages.
  • The brand is described as nice and beautiful, with a strong recommendation for this worldwide female clothing brand.
  • Tropic of C is highly recommended for its 5-star design-based swimwear collections that can be conveniently purchased through their visually appealing website.
  • A customer expresses an exceptional experience with the customer service team, commending their efficiency and courtesy. The product's quick shipment and accurate sizing are praised. The reviewer intends to be a loyal customer and to recommend the brand to friends and family due to the company's integrity and environmental consciousness.
  • Appreciation is expressed for the quality and timely shipping of the product.
Cons
  • Poor customer service and lack of responsiveness.
  • Inaccurate sizing and small swimsuits.
  • Slow delivery with changing estimated dates.
  • No refunds issued, even after multiple attempts.
  • Lack of responsibility for mistakes on receipts and additional taxes.
  • Issues with returns and labels, with no customer service response.
  • Generic responses from customer service, not addressing specific concerns.
  • Unexpected express shipping charges that cannot be changed.
  • Lack of communication and transparency with the distribution center.
  • Observation of shady and fraudulent practices.

tropic of c's Shipping Policy

Tropic of C offers both domestic and international shipping options for their customers. For domestic shipping, they use DHL ground and FedEx services. The shipping costs vary depending on the chosen service, with DHL ground shipping costing $4.95 and FedEx options ranging from $8.95 to $28.95. It is important to note that overnight shipping to California is not available. Orders received after 2:00 pm CST will be processed the following business day. Customers may experience shipping delays beyond Tropic of C's control, but they assure their customers that their packages will be sent as quickly as possible. For international shipping, the shipping, duties, and additional fees are calculated at checkout based on the size of the order. The estimated transit time is presented during checkout, and the ship times can vary between 4-16 business days. International orders using the standard shipping option may experience delays up to an additional 9 business days. Tropic of C also offers package protection and carbon-neutral shipping through Route, which covers lost, stolen, and damaged packages and cancels the shipment's carbon emissions. However, if this protection is not selected at checkout, Tropic of C is not liable for any lost, damaged, stolen, or undeliverable items. Undeliverable packages will be refunded once they are returned, but a return shipping fee will be assessed. Tropic of C emphasizes that they are fulfilling orders safely with heightened sanitary measures in place, but customers should allow a few more days for their orders to be processed.
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tropic of c's Return Policy

Tropic of C offers a hassle-free return and exchange policy. Customers have 30 days from the receipt of their purchase to return or exchange items. The items must be in their original condition, including tags, polybags, and hygiene seals. It is important to note that Tropic of C reserves the right to deny a refund or exchange if the items have been worn, soiled, laundered, or altered in any way. Once an order is placed, it cannot be canceled or edited. Items marked as FINAL SALE cannot be returned or exchanged. For domestic returns, first-time purchasers receive free returns. After that, return shipping costs $8.95 and are non-refundable. It takes approximately 10-14 business days for the refund to be processed. The return process involves following step-by-step instructions provided by Tropic of C, placing the item(s) and the return packing slip in the shipping mailer, and dropping it off at a local US Postal Service location. International returns are at the expense of the customer. It is important to ensure that the package is insured, traceable, and prepaid. International customers are responsible for all shipping and duty fees, and Tropic of C is unable to issue a refund for those costs. The return process for international customers is the same as domestic customers, following the provided instructions and shipping the package to the designated address. In summary, Tropic of C offers a 30-day return and exchange policy for unworn items in their original condition. There are restrictions on worn or altered items, and final sale items cannot be returned or exchanged. Domestic returns have free returns for first-time purchasers, while subsequent returns have a shipping cost of $8.95. International returns are at the expense of the customer, who is also responsible for shipping and duty fees. The refund process takes approximately 10-14 business days.
More about tropic of c ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
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70
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
70
/
100
This brand offers products that are on the pricey side.
DTCetc Score
77
/
100
This brand offers products that are on the pricey side.
Target Audience

Sustainable, quality-conscious, empowered

Stereotype

Conscious shopper

Pricing Rating
$
$
$
$
$
$
$
$
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$
$
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$
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Sustainability Score
80
/
100
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Quality Score
70
/
100
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DTCetc Score
77
/
100
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What The Experts Say...

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tropic of c on Socials

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