Aisle

Aisle is a Canadian company that makes and distributes washable, reusable alternatives for everyday products, such as feminine hygiene products. Aisle's products have been reviewed in magazines such as "Vancouver Magazine" and "Canadian Living", it currently has a five-star rating from the distributor of its menstrual cups on Amazon.com.

Category
Wellness
Specialty
Socials
95
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
B Corp

DTCetc’s Take

About Aisle

Period Aisle is a Vancouver-based company founded in 1993 by Madeline Shaw and Suzanne Siemens. It offers washable and reusable feminine products for people with periods, with a focus on sustainability and comfort. It has been featured in multiple publications and has a generous returns policy. It also has free shipping to US and Canadian customers, and worldwide shipping is available. Its period underwear is washable, comfortable, and convenient, and is a popular product.

Who Shops At Aisle

Aisle Period Care items are for anyone who menstruates, providing an eco-friendly and sustainable alternative to tampons or disposable pads. Their products include underwear, cups, and reusable pads, which are comfortable and easy to wash. Customers can save money by purchasing these items instead of other period products every month.

What customers love about Aisle

Here's what shoppers have to say:
  • Size inclusive, effective, and good company values.
  • Most period underwear brands contain dangerous PFAS chemicals, whereas Aisle does not.
  • Great fit, colours, and cut selection.
  • Awesome experience with their products and the founder is a gem.
  • Soft, comfortable, and easy to wash. Designed by women for women.
  • Great quality, comfortable, and great for the environment. Plus made by a local company.
  • Absorbent and comfortable pads come in great colours and patterns.
  • Non-binary teens love the Aisle boxers.
  • Menstrual cup is a total life saver.
Cons
  • The quality of Aisle's products is inconsistent.
  • Customer service can be slow to respond to inquiries or issues.
  • Shipping times can be longer than expected.

Aisle's Shipping Policy

For domestic orders in the US and Canada, Aisle offers free shipping for orders over $75. Orders under $75 are subject to a flat rate of $7 in BC and $10 for the rest of Canada and the US. Customers will receive tracking information once the order ships out and the estimated arrival date depends on the location but is usually two weeks in Canada and three weeks in the US.For international orders, Aisle charges a flat rate of $15 for orders under $75, $25 for orders between $75 and $150, and $50 for orders over $150. The orders are fulfilled by Canada Post and then transferred to USPS or the customer's local service. International orders are expected to arrive within four weeks.

Aisle's Return Policy

Aisle offers a 60-day Better Periods Guarantee, allowing customers to try their first product risk-free. Items must be returned in their original, unwashed condition to receive either store credit or a refund to the original form of payment. Canadian orders will receive a shipping label once the return request is approved, while US and International customers are responsible for return shipping fees. It can take 3-6 weeks for Aisle to receive and process the return. Items that have been used or washed cannot be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
95
/
100
This brand offers products that are on the pricey side.
DTCetc Score
85
/
100
This brand offers products that are on the pricey side.
Target Audience

Period users

Stereotype

Eco-conscious

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
95
/
100
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DTCetc Score
85
/
100
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Aisle on Socials

View this profile on Instagram

Aisle (@Aisle) • Instagram photos and videos

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