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BioTRUST

https://biotrust.com

BioTRUST is known for our commitment to quality and the strength of our products. Our mission is to continue to provide the highest quality, most effective nutrition products, vitamins and supplements on the market, while providing superior customer service.

Category
Wellness
Specialty
Supplements
Socials
85
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About BioTRUST

BioTRUST is a premium nutrition company that offers a wide range of high-quality nutrition products that are responsibly and sustainably sourced from natural ingredients. The company is committed to providing its customers with the best nutrition products on the market, formulated for results, and using the best ingredients provided in the best forms at efficacious levels. BioTRUST also has an unparalleled commitment to excellence, implementing a strict NO JUNK policy, requiring that all ingredients come with a certificate of analysis verifying their purity and potency, and abiding by an industry-leading A+ level of quality control. Moreover, BioTRUST is a change agent in the world, partnering with top-rated charities that focus on helping kids, and investing in No Kid Hungry, Make-A-Wish, Pencils of Promise, Water.org, and Hilarity for Charity. BioTRUST is more than just a nutrition company; it is a trusted brand that cares about its customers' health and wellness journeys.
More about BioTRUST ->

Who Shops At BioTRUST

BioTRUST is a brand for health-conscious individuals seeking premium, natural nutrition products that are both effective and made with the highest quality ingredients. This brand caters to those who prioritize wellness, appreciate transparency in sourcing, and are committed to supporting charitable endeavors. BioTRUST customers are passionate about their health journeys and appreciate the company's commitment to excellence and partnership with various charities.
More about BioTRUST ->

What customers love about BioTRUST

Here's what shoppers have to say:
  • Great product that helps with digestion and overall well-being
  • Tastes great and is filling as a first meal of the day
  • Gut lining support has helped with stomach problems
  • Zen zzz tablets are effective for aiding sleep, even for an 81-year-old
  • Product has improved quality of life
Cons
  • Issues with company policies and customer satisfaction
  • Low pay and strict attendance requirements
  • Reports of unhappy customers
  • Inconsistencies in policy implementation

BioTRUST's Shipping Policy

BioTRUST offers free standard ground shipping for all recurring Subscribe & Save orders to the United States, Puerto Rico, Guam, and US Virgin Islands, regardless of order value. Non-recurring, one-time orders to these locations will ship at a flat rate of $6.95. International shipping rates are calculated at checkout and may incur higher import duties or tariffs. International customers are responsible for paying applicable sales tax, duties, and customs charges determined by their local government.
More about BioTRUST ->

BioTRUST's Return Policy

BioTRUST offers a straightforward return policy for their products. Once the customer contacts customer service, a pre-addressed label will be sent to their email address on file. The customer is responsible for return postage, and BioTRUST recommends using delivery confirmation to avoid delays. The unused and empty product, along with the original invoice, must be returned within 60 days from the billing date. BioTRUST will process refunds to the original form of payment within 72 hours of receiving the package. However, used or empty product containers may only be returned if adequate time has elapsed to consume the product as directed on the label. BioTRUST will not accept empty product containers for a six-month supply after only one or two months.
More about BioTRUST ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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85
This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
82
/
100
This brand offers products that are on the pricey side.
Target Audience

Health enthusiasts, quality seekers, charitable consumers

Stereotype

Health-conscious

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Sustainability Score
85
/
100
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Quality Score
85
/
100
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DTCetc Score
82
/
100
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What The Experts Say...

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BioTRUST on Socials

View this profile on Instagram

BioTRUST (@BioTRUST) • Instagram photos and videos

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