Flow

Flow offers naturally alkaline and delicious spring water without the environmental impact of plastic bottles. As a Certified B Corporation, their commitment to social and environmental standards is unparalleled.

Category
CPG
Specialty
Socials
80
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Diverse Brand
B Corp
Clean
Environment Friendly
Sustainable

DTCetc’s Take

About Flow

Flow was founded in 2015 by Nicholas Reichenbach and Tammy Eckenswiller and is committed to providing naturally alkaline, naturally delicious spring water without the plastic bottle. As a Certified B Corporation, Flow meets the highest social and environmental standards. From our artesian springs that produce smooth pure tasting, naturally alkaline water to our sustainable packaging, we treat our water—and everyone who drinks it—with the respect they deserve. Flow upholds the highest standards for our water and everything it touches. Flow's diverse, equitable, and inclusive culture empowers team members to do their best work, not only for the business but for the planet.

Who Shops At Flow

Customers seeking naturally alkaline, delicious spring water without the environmental impact of plastic bottles will be attracted to Flow. These individuals appreciate the company's commitment to the highest social and environmental standards as a Certified B Corporation.

What customers love about Flow

Here's what shoppers have to say:
  • Delightful and perfect for those who don't like plain water
  • Encourages drinking more water and has great flavor choices
  • Refreshing and light, hits the spot
  • Helps to stop drinking sodas and is great for those with stomach sensitivities
  • Non-plastic container and biodegradable
  • Quick delivery and great smooth flavor
  • Favorite among customers and has turned friends onto it
  • Loved the unique flavors not found in stores
Cons
  • Customer service could be improved.
  • Delivery can be unreliable.
  • Packaging issues have been reported.
  • Some customers have found the prices to be too high.

Flow's Shipping Policy

Flow offers nationwide shipping throughout Canada for their water products. Customers can have their orders shipped directly to their doorstep, no matter where they are located in the country.

Flow's Return Policy

Flow's return policy only allows for exchanges of defective or damaged goods. Customers must promptly contact the company at hello@flowhydration.com with details of the product and the defect. All orders are final sale and cannot be refunded.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
87
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious water drinkers

Stereotype

Eco-conscious

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Sustainability Score
90
/
100
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Quality Score
80
/
100
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DTCetc Score
87
/
100
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Flow on Socials

View this profile on Instagram

Flow (@Flow) • Instagram photos and videos

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