Zest Tea

Zest Tea's science-backed, functional beverages provide motivation, energy, and creativity. With bold flavors and no unnecessary fillers, customers can boost morning energy or support restful sleep. Live life to the fullest with Zest Tea.

Category
CPG
Specialty
Socials
68
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Zest Tea

Zest Tea was founded in 2014 by James Fayal with a mission to empower customers with motivation, inspiration, energy, and creativity through nutritional beverages. Zest Tea offers a range of functional beverages that are designed to support customers in a unique way, from boosting morning energy to supporting restful sleep at night. Each ingredient is carefully selected by nutritionists for a specific property or benefit, and science-backed formulas are created without unnecessary filler ingredients. Zest Tea's line of products includes bagged teas, ready-to-drink energy beverages, and hydration powder packs with energy and focus flavors. In 2022, Zest Tea developed a selection of functional hot teas with sleep, gut health, and immunity blends. With bold flavors and science-backed ingredients, Zest Tea encourages customers to live life to the fullest and relentlessly pursue their dreams.

Who Shops At Zest Tea

Zest Tea customers are individuals who seek functional beverages that provide energy, focus, and other health benefits. They appreciate science-backed formulas and carefully selected ingredients that cater to their unique needs. Zest Tea's clientele likely consists of people who want to maintain an active, energetic lifestyle while enjoying bold flavors and innovative beverages.

What customers love about Zest Tea

Here's what shoppers have to say:
  • Customers highly recommend Zest Tea for those looking for an extra energy boost every day.
  • Many customers enjoy the unique and delicious flavors of Zest Tea, including Blue Lady Black Tea, Earl Grey, and Cinnamon Apple Black Tea.
  • Zest Tea is a great alternative to energy drinks, providing energy without the crash.
  • Customers appreciate the high caffeine level in Zest Tea, which helps them feel energized throughout the day.
  • Zest Tea is easy to make and can be enjoyed hot or iced.
  • Customers with sensitive stomachs prefer Zest Tea over coffee, as it does not upset their stomachs in the morning.
Cons
  • The taste of some flavors was described as unpleasant and lacking in flavor.
  • Some teas had a recipe change that resulted in an unpleasant flavor.
  • The tea bags for some flavors were lacking in actual tea flavor, despite claims of high caffeine content.
  • The serving size of some teas was considered insufficient for the price compared to other brands on the market.

Zest Tea's Shipping Policy

Zest Tea offers domestic shipping for orders under $50 at a fee of $6.99, while orders above $50 qualify for free shipping. Domestic orders take 5-12 business days from the time of order to delivery, inclusive of handling time and delivery. The brand does not ship Sparkling Tea/Iced Teas/Canned Beverages internationally, and if an international order includes any of these restricted items, they will be canceled and refunded. International orders made using USPS take 8-24 days to arrive, while those made using UPS may arrive faster depending on the country. Handling time is 1-3 business days, and customers receive updates and tracking info via email as soon as their package is accepted by the carrier and on its way. Shipping rates can be estimated using the shipping rate calculation tool on the cart page. Unfortunately, Zest Tea does not ship to Alaska, Hawaii, Canada, or European Union countries from their website, but customers can find the brand available on Amazon.

Zest Tea's Return Policy

Zest Tea offers a 30-day no-questions-asked return policy for their products. If a customer wishes to return a package, they should email team@zesttea.com and send the package to the provided address, making sure to include the order number inside the return package. The company will refund or replace the item within 10 days of receiving it.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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70
This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
68
/
100
This brand offers products that are on the pricey side.
DTCetc Score
61
/
100
This brand offers products that are on the pricey side.
Target Audience

Motivated, health-conscious, flavor-seekers

Stereotype

Health-conscious

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Sustainability Score
50
/
100
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Quality Score
68
/
100
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DTCetc Score
61
/
100
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Zest Tea on Socials

View this profile on Instagram

Zest Tea (@Zest Tea) • Instagram photos and videos

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