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Le Puzz

https://lepuzz.com/

Le Puzz is the eco-friendly puzzle brand with a heart. Their vintage collection features unique designs and random-cut pieces, while donating $1 to the Boys & Girls Club of America with every sale.

Category
Home & Garden
Specialty
Crafts
Socials
65
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Female Founder

DTCetc’s Take

About Le Puzz

Le Puzz was founded by Alistair Matthews and Michael Hunter, two friends who share a love for jigsaw puzzles. The brand offers a unique puzzle experience with their collection of vintage puzzles from the 60s, 70s, and 80s that feature odd humor and interesting images. Le Puzz also takes pride in their commitment to being earth-friendly by using FSC-approved paper sources for their puzzles and limiting the amount of plastic used in production and distribution. Their puzzles feature "random-cut" pieces that are truly unique shapes and "extra-thick" pieces for a sturdy finish. For every puzzle sold, Le Puzz donates $1 to the Boys & Girls Club of America.
More about Le Puzz ->

Who Shops At Le Puzz

Le Puzz shoppers are puzzle lovers who appreciate unique vintage designs, eco-friendly production, and a brand that gives back. They enjoy the quirky humor and images of the puzzles, as well as the brand's commitment to donating a portion of sales to the Boys & Girls Club of America.
More about Le Puzz ->

What customers love about Le Puzz

Here's what shoppers have to say:
  • Le Puzz designs are fun and thoughtfully made, with cute and funny details on the boxes.
  • The mini puzzles are enjoyable and well-made, with vibrant colors.
  • The full-size puzzles are beautiful, unique, and come with a poster to hang up.
  • The pieces are high-quality, with creative shapes that add to the fun.
  • The branding and packaging of Le Puzz are delightful and add to the overall experience.
Cons
  • Shipping was slower than expected.
  • The puzzle pieces did not fit together well.
  • The completed puzzle was not very sturdy and had to be rebuilt frequently.
  • The material quality may not be suitable for those who prefer not to use the puzzle image as a reference.
  • The puzzle pieces were not very sturdy for the price.
  • The quality of the 500-piece puzzle was not as advertised.
  • The reviewer may not purchase from this company again.

Le Puzz's Shipping Policy

Le Puzz handles packing and shipping for both domestic and international orders in-house. Shipping providers and rates are determined based on package size, weight, and final destination. Delivery times are estimated assuming products are in stock at the time of order, but delays can occur if shipments from vendors are delayed. Duties and import taxes are the responsibility of the recipient and are assessed based on the value of the order and tax-free thresholds in the destination country. Processing time for orders can take up to 48-72 hours, with shipping options including standard (4-6 business days), rush (2-3 business days), and overnight (if ordered by noon EST). Shipping to Alaska and Hawaii is only available through standard shipping, taking 6-10 days. Le Puzz offers worldwide shipping, with shipping rates calculated at checkout due to an increase in worldwide shipping costs. Shipping costs are non-refundable, and the customer is responsible for return shipment costs if a package is returned to the warehouse.
More about Le Puzz ->

Le Puzz's Return Policy

Le Puzz has a return policy that requires pre-approval for all returns. Items must be in their original and unused condition with the original packaging. Customers must ensure that items are well-packed and insured for the full amount, as shipping costs are non-refundable, and all costs for return shipment are the responsibility of the customer. A restocking fee may apply to any order not received in good condition. Exchanges will incur additional shipping charges. Returns are not accepted after 14 days from receipt of order at the customer's shipping address. Le Puzz will contact customers by email to confirm store credit or exchange upon receipt of the shipment. Order cancellations can be made if the order has not been shipped, but all cancellations incur a 3% restocking fee. If customers receive any damaged items, they must take photos of the items, packing materials, and box/parcel, forward photos as soon as the items are received to Le Puzz and hold on to the package and all its materials as they may be required for inspection.
More about Le Puzz ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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65
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
65
/
100
This brand offers products that are on the pricey side.
DTCetc Score
74
/
100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious puzzle enthusiasts

Stereotype

Eco-conscious

Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
65
/
100
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DTCetc Score
74
/
100
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What The Experts Say...

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Le Puzz on Socials

View this profile on Instagram

Le Puzz (@Le Puzz) • Instagram photos and videos

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