More Labs

More Labs is a dietary supplement company founded in 2018 by Sisun Lee that specializes in curing 'modern-day stressors' such as hangovers and the effects of pulling an all-nighter. Its products are science-backed, caffeine-, gluten-, nut-, and artificial flavor-free, vegan, and have been featured in publications such as Forbes and Business Insider. With over 13,000 customers and 2 million bottles sold, More Labs is the go-to for affordable, natural supplements.

Category
Wellness
Socials
90
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About More Labs

More Labs is a dietary supplement company founded by Sisun Lee in 2018 that specializes in curing 'modern-day stressors' such as hangovers and the effects of pulling an all-nighter. It has been featured in publications such as Forbes and Business Insider and is affiliated with celebrities such as Oliver Hudson. It has over 13,000 customers and has sold 2 million bottles around the world. Its products are science-backed, caffeine-, gluten-, and nut-free, vegan, and contain no artificial flavors. They offer affordable prices and free shipping, although there is no indication of whether they offer international shipping.

Who Shops At More Labs

Millennial customers who lead busy and active lifestyles would find More Labs useful. These customers are likely to be health-conscious and prioritize self-care, but also enjoy socializing and occasional indulgences. They may work long hours, attend social events, and travel frequently, which can lead to stress, fatigue, and hangovers. When making a purchase, these customers look for products that are effective, convenient, and align with their values. They prefer natural and science-backed ingredients, as well as products that are vegan and free from common allergens. They also appreciate affordable prices and positive reviews from other customers. More Labs aligns with these values by offering dietary supplements that are specifically designed to address modern-day stressors such as hangovers and sleep deprivation. Their products are made with natural and science-backed ingredients, and are free from caffeine, gluten, nuts, and artificial flavors. This makes them a convenient and safe option for health-conscious customers who want to support their well-being without compromising on their values. Additionally, More Labs' affiliation with celebrities and positive media coverage may appeal to customers who value social proof and trust in the brand's reputation.

What customers love about More Labs

Here's what shoppers have to say:
  • Morning Recovery helps people feel significantly better after a night of drinking.
  • Liquid Focus helps people focus and be creative without feeling buzzy or jittery.
  • The taste of the products is good and it is fun to mix the drink with other alcohols.
Cons
  • The effectiveness of More Labs products is questionable.
  • Some customers have reported experiencing side effects after using More Labs products.
  • The pricing of More Labs products may not be worth the investment for some consumers.

More Labs's Shipping Policy

More Labs offers free shipping on all of their items, with some having 2-day free shipping such as their Morning Recovery supplements. For domestic orders, customers will receive a tracking number via email after placing an order. Standard shipping times will vary depending on country and customs regulations.For international orders, More Labs only ships their Morning Recovery supplements to Canada. There is no indication of what other countries the brand ships to. Customers will still receive a tracking number via email after placing an order. Shipping times will vary depending on country and customs regulations.

More Labs's Return Policy

More Labs has a 60-day return policy for customers who are unhappy with their purchase. Customers should contact customer service to request a refund, which typically takes 2 to 3 business days to reflect on the account. Items must be returned within 60 days of receiving the shipment and some items may not be eligible for return. No further restrictions are mentioned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
74
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100
This brand offers products that are on the pricey side.
Target Audience

Young professionals

Stereotype

Millennial

Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
90
/
100
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DTCetc Score
74
/
100
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More Labs on Socials

View this profile on Instagram

More Labs (@More Labs) • Instagram photos and videos

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