The Flex Company

Flex products work to help you feel confident and secure, even while on your period. They combine the comfort of a maxi pad with the discretion of a tampon: Absorb leaks and odor instantly, without any hassle.

Category
Wellness
Specialty
Socials
95
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About The Flex Company

The Flex Company was founded in 2016 by CEO and founder, Lauren Wang, with the mission to provide better period care products. The brand offers cups, discs, and personal-care products made from medical-grade materials that are free of latex, BPA, and phthalates. Flex Disc promises 12 hours of protection, fewer cramps, and 60% less waste. The brand has been featured in publications such as PopSugar, USA Today, and Hello Giggles, and is available in stores across the US and ships internationally. By offering products such as the Flex Disc, Flex Cup, wipes, disposable bags, and cup wash, The Flex Company is making periods more comfortable and sustainable.

Who Shops At The Flex Company

Flex Disc are designed for vaginas and are said to fit 99% of them. They are perfect for anyone who is looking for an alternative to tampons and pads, as they are designed to provide comfort and prevent leaks. The Flex Company offers disposable and reusable versions, making them suitable for people who want to reduce waste or those who prefer to avoid the disc cleaning step. Flex Disc are suitable for all ages of menstruating women, but may require some practice to get the hang of insertion.

What customers love about The Flex Company

Here's what shoppers have to say:
  • Flex Disc is much easier to use than other menstrual products and is comfortable once inserted.
  • Reusable silicone version is great and is easy to remove and clean.
  • Flex Cup is great and is comfortable to wear, with no chance of it sliding down.
  • Flex Cup is innovative and breaks suction when removed, reducing mess.
  • Flex Disc is easy to insert and remove and can be worn for up to 12 hours.
  • Flex Disc and Cup are easy to find at Target.
  • Flex Disc and Cup are easy to use and instructions are clear.
  • Flex Disc and Cup are eco-friendly.
Cons
  • The product did not meet my expectations.
  • The customer service experience was lacking.
  • The pricing seemed too high for the value received.

The Flex Company's Shipping Policy

The Flex Company offers free shipping for orders over $15 within the US, as well as free shipping for all subscription orders. For international customers, shipping costs and delivery times vary depending on the location and will be shown at checkout.

The Flex Company's Return Policy

The Flex Company does not accept returns or exchanges for any of its products, except in the case of a damaged product. Customers have 14 days from the time of delivery to contact the company to initiate a return. The products must be unused and unopened in order to be eligible for a return. Customers can choose between store credit or a refund, and the company will process the return within a reasonable amount of time. No other items can be returned.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
95
/
100
This brand offers products that are on the pricey side.
DTCetc Score
85
/
100
This brand offers products that are on the pricey side.
Target Audience

Women, Period

Stereotype

Feminist

Pricing Rating
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Sustainability Score
90
/
100
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Quality Score
95
/
100
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DTCetc Score
85
/
100
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The Flex Company on Socials

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