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The GLD Shop

https://www.thegldshop.com/

The GLD Shop is an international jewelry and accessories brand that began in a basement in Pittsburgh, Pennsylvania, and has grown to captivate millions of stylish customers and Instagram followers worldwide. Now headquartered in Miami, Florida, GLD is preparing for the opening of its flagship retail location while continuing its global expansion. The brand embodies the philosophy of working hard, playing hard, and giving back.

Category
Apparel
Specialty
Jewelry
Socials
90
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About The GLD Shop

The GLD Shop was founded in 2015 by Dan Folger and Christian Johnston in Pittsburgh, Pennsylvania. Since then, the brand has grown to become a global leader in luxury jewelry, offering high-end pendants, watches, and chains for both men and women. The brand draws inspiration from the urban art and culture of Pittsburgh and has gained a following worldwide, with partnerships with the NBA and Marvel and celebrity endorsements from the likes of Cardi B, Kevin Durant, and Wiz Khalifa. With a wide selection of quality jewelry and custom options, The GLD Shop is a brand worth considering for anyone in the market for fresh jewelry.
More about The GLD Shop ->

Who Shops At The GLD Shop

The GLD Shop attracts a diverse and stylish clientele that includes fashion-forward individuals, trendsetters, and celebrities. The brand's appeal spans various demographics, drawing in young professionals, urban creatives, and pop culture enthusiasts who appreciate high-quality jewelry and accessories. The GLD Shop patrons are united by their desire to make a bold statement with their style, whether through everyday wear or standout pieces for special occasions. The brand’s collaborations with high-profile celebrities and strategic partnerships with iconic entities like the NBA and Marvel Comics further attract fans who seek both exclusivity and creativity in their accessories.
More about The GLD Shop ->

What customers love about The GLD Shop

Here's what shoppers have to say:
  • The GLD Shop offers affordable, high-quality products
  • The GLD Shop provides exceptional customer service
  • The GLD Shop makes purchasing jewelry online easy
Cons
  • Some complaints about broken jewelry
  • Concerns about refund policies

The GLD Shop's Shipping Policy

The GLD Shop provides customers with detailed tracking information upon order placement, typically processed within 1-2 business days. While the company offers robust tracking, it disclaims responsibility for missing packages once delivery is confirmed, advising customers to check with relevant parties before contacting GLD for assistance. Domestic orders enjoy free standard shipping via FedEx Ground or USPS Mail, with delivery within 5-10 business days (extended for certain regions). Expedited shipping options are available for most items, dispatched the same day if ordered before 9:00 AM EST Monday to Friday, albeit unavailable for delivery to domestic PO boxes. Internationally, GLD extends its shipping services to over 220 countries, with free standard economy shipping via GlobalPost and FedEx, delivering within 3-4 weeks. Import taxes and customs duties may apply, for which recipients are responsible, and refusal to pay may result in forfeiture of order costs. To expedite customs clearance, customers are advised to provide a reachable phone number and respond promptly to carrier requests regarding duty and tax liabilities. Orders under BOGO promotions may be taxed based on the true commercial value of items rather than the discounted rate.
More about The GLD Shop ->

The GLD Shop's Return Policy

The GLD Shop allows customers to conveniently return products either by visiting a Return Bar location for immediate inspection and processing or by shipping the product back to the warehouse with a provided UPS label. However, certain items and locations may not be eligible for return via a Return Bar. Returns for Store Credit are free, with the Store Credit E-Gift Card automatically sent to the email address on file. Refunds to the original payment method incur a processing fee of $5.99, which increases to $19.95 for international orders. Customers are responsible for lost or damaged packages if shipping via a carrier other than the provided label. Non-refundable items include gift cards, grillz, solid gold jewelry, custom jewelry, and opened or worn products. Refunds are issued for items returned in unworn, brand-new condition within 14 days of receipt, with returns beyond this period subject to rejection. BOGO items require both to be returned for a full refund, while failure to return a free gift associated with a minimum order value results in a reduced refund of $25. To initiate a return, customers must provide the Order Number and Zip Code associated with the order via the website.
More about The GLD Shop ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
80
/
100
This brand offers products that are on the pricey side.
Target Audience

Luxury shoppers

Stereotype

Luxury

Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
90
/
100
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DTCetc Score
80
/
100
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What The Experts Say...

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The GLD Shop on Socials

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