The Honest Company
The Honest Company was founded by Jessica Alba in 2011 and is headquartered in Los Angeles, California. The company sells over 100 products including diapers, baby and personal care products, home cleaning and wellness products, and body care products. Honest is known for their corporate culture, marketing tactics, and environmental activism.
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- Customers have had great experiences with The Honest Company, loving their products and finding them to be of great quality.
- The company's customer service is prompt and helpful, making it easy for customers to return products or make changes to their subscriptions.
- Many customers appreciate that the company's products are gentle and paraben-free, making them great for sensitive skin, including after surgeries.
- The company's diapers are of great quality, holding a full night's worth of urine and keeping babies' skin flawless.
- Customers trust The Honest Company and appreciate that they offer products that are free of chemicals and harmful ingredients.
- The gift card system can be confusing and may not be accepted for all products
- The diapers may not be as absorbent as other brands and may be more expensive
- There have been issues with product delivery and customer service
- Some products have been reported to cause skin irritation or mold
- The subscription system may be difficult to navigate and cancel
- The company may not prioritize customer satisfaction and product quality
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