Whole Latte Love

Our one-stop shop for gourmet coffee and espresso machines offers a fully curated collection of the best products for the passionate coffee enthusiast. We're on a mission to connect people with truly exceptional coffee experiences. Help us realize our dream - Whole Latte Love!

Specialty
Socials
80
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
No items found.

DTCetc’s Take

About Whole Latte Love

Whole Latte Love, founded by Gary and Lauren Salzman in 1997, is a family-owned business that is dedicated to providing the best service and selection of products for the home coffee world. They offer unparalleled customer service with a team of informed and personable experts available to answer any questions. As the experts in the industry, Whole Latte Love delivers videos, blogs, and buying guides to help customers become coffee experts themselves. They are committed to quality, selecting only the best products for their site and providing warranties for many of their items. With Whole Latte Love, customers can trust that they are receiving the best products and support from a team that treats them like family.

Who Shops At Whole Latte Love

Whole Latte Love customers are coffee enthusiasts looking for high-quality products and expert advice to elevate their home coffee experience. They value the brand's dedication to quality, unparalleled customer service, and educational resources.

What customers love about Whole Latte Love

Here's what shoppers have to say:
  • Whole Latte Love offers good prices for high-quality machines that consistently make outstanding espresso
  • Excellent customer service
  • The company has a wide variety of products for all price ranges and makes informative videos to help customers make informed decisions about their purchases
  • Whole Latte Love ships quickly and efficiently, with expert packing to prevent damage
  • They are a great source of information on espresso making and offer great products, prices, selections, and service
Cons
  • Customers have reported issues with product malfunctions and delivery mishaps.
  • Some customers have experienced difficulty with customer service, including unresponsiveness and unhelpfulness in resolving issues.
  • There have been reports of damaged products being delivered and incorrect replacement parts being sent.
  • Multiple orders have been mishandled, leading to frustration and wasted time and money.

Whole Latte Love's Shipping Policy

Whole Latte Love offers a flexible shipping policy, reserving the right to choose the appropriate method and carrier for each shipment. Most domestic and international orders are shipped via UPS, with oversized shipments or those requiring special handling delivered by other carriers. Orders over $1,000.00 and those shipped via expedited shipping methods require a signature upon delivery. Free standard shipping is offered on all retail orders over $50.00 shipping to destinations in the Contiguous United States, excluding orders containing commercial products. Starter kits and accessories may be shipped separately from espresso machines and grinders, and different shipping methods may be used for each package. Shipping to PO boxes is limited to items weighing under 1lb, with all other items requiring a valid street address via UPS. Shipping to APO/FPO/DPO addresses may require additional processing time and certain products may not be shippable due to USPS size and weight restrictions.

Whole Latte Love's Return Policy

Whole Latte Love offers a return policy for eligible items within 30 days of purchase. Unopened and unused accessories, new or lightly used espresso machines, coffee makers, and coffee grinders qualify for return. However, parts, opened or used accessories, and items classified as 'Commercial' or for commercial-use are not returnable. Coffee and grocery items are also non-returnable for health and safety reasons. If an item is eligible for return, customers must contact Whole Latte Love for authorization and follow the instructions provided in the Return Merchandise Authorization (RMA) email. Returned items must be in their original packaging, clean and dry, and not functionally or cosmetically damaged. Customers are responsible for return postage and are encouraged to use traceable shipping methods. A 5% restocking fee will be deducted from the refund for any returned items, and a 15% restocking fee for Canadian orders. Refunds will be processed to the original payment method and may take some time to appear. Whole Latte Love does not accept returns for orders outside of their return window.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
80
This brand offers products that are on the pricey side.
Sustainability Score
75
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
81
/
100
This brand offers products that are on the pricey side.
Target Audience

Coffee enthusiasts

Stereotype

Coffee-enthusiast

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
This is some text inside of a div block.
This is a placeholder
Sustainability Score
75
/
100
This is a placeholder
Quality Score
80
/
100
This is a placeholder
DTCetc Score
81
/
100
This is a placeholder

Whole Latte Love on Socials

Brands Like Whole Latte Love

Looking for brands similar to Whole Latte Love

We've got you covered. Check out this list of similar Home & Garden brands that customers of Whole Latte Love love.

Daneson

Discover the art of craftsmanship with Daneson toothpicks. Made from American northern white birch and real, natural ingredients, each toothpick is a work of art. Plus, with their commitment to sustainability, you can enjoy the beauty of everyday objects guilt-free.

Hast

Introducing Hast, the brand that turns cooking into a creative outlet. With their high-quality, minimalist kitchen tools and patented Matrix Powder Steel, Hast empowers you to become an artist in the kitchen. Cook with ease and create delicious meals with Hast.

Yield

Yield's commitment to sustainability and craftsmanship shines through in their minimalist designs. Elevate your home with their functional and aesthetically pleasing furniture, decor, and accessories.

Zero Acre Farms

Zero Acre Farms is a sustainable and health-conscious brand offering products free from harmful vegetable oils and fats. Their use of fermentation creates high-quality, nutritious foods that are good for both people and the planet.

Year & Day

Year & Day is the modern tableware brand that makes setting a beautiful table easy. With top-quality ceramics, stainless steel flatware, and elegant glassware, they offer chic finishes and a California-inspired palette. Shop à la carte or Build a Complete Set with just a few clicks.

Veles

Veles is a scientific marvel in the world of eco-friendly cleaning solutions. Made from organic chemical compounds derived from food waste, it's an all-purpose cleaner that's safe and effective on any surface.

Veark

Veark is a design company committed to sustainability and quality. Their drop forged knives made from a single piece of stainless steel are a nod to their Scandinavian heritage and Bauhaus design principles. Ideal for environmentally conscious customers looking for high-quality, sustainable kitchenware.

The Field Company

The Field Company creates high-quality, handcrafted cast iron cookware that improves with time and care. Their signature product, the Field Skillet, is lightweight and made using a special pouring technique. With a focus on customer support and education, The Field Company is perfect for those who value durability and craftsmanship.

Terra Kaffe

Terra Kaffe is the coffee brand for the cultured coffee lover. With a focus on quality and taste, their customizable machines make the perfect cup every time. Join their community of passionate coffee thinkers.

Suvie

Suvie is an American company founded in 2015 by entrepreneurs Robin Liss and Kevin Incorvia. It offers a revolutionary Kitchen Robot countertop cooker that allows home chefs to prepare meals with 15 cooking methods and varied temperatures in as little as 25 minutes. Suvie has been featured in the Boston Globe, CBS, ABC, The Spoon, and Digital Trends.

Be the first to know the hottest in online brands.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
No items found.