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Wisp

https://hellowisp.com

Wisp is a telehealth service founded in 2018 by Matthew Swartz, offering convenient and discreet access to US licensed physicians, prescription medications, natural remedies and treatments for a variety of health needs. Customers can access personalized care without needing health insurance and can be assigned to a physician within 24 hours.

Category
Wellness
Specialty
Wellness
Socials
90
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Wisp

Wisp is a telehealth service founded in 2018 by Matthew Swartz in San Francisco, offering primary care, prescription medication and natural remedies to all sorts of health needs. Customers have access to multiple health care professionals that will prescribe them a personalized treatment, and the service is discrete with its customers, as there is little to no in person consultations. Wisp offers delivery for medications in concealed packages, and customers have access to numerous services such as treatments for several ailments, a learning page, an advice column and a symptoms quiz. Wisp is highly accessible, budget friendly and customers don't need health insurance to sign up. They offer online consultations for $39, and customers can fill out a quick questionnaire and be assigned to a US licensed physician within 24 hours. Wisp provides STI consultations, treatments for asthma, cold and flu, acid reflux symptoms and refills for current conditions such as diabetes and birth control. They also offer a Symptoms Quiz and a COVID Antibody Test. All of Wisp's physicians and partner pharmacies are US licensed and board certified, and all of their customer's health information is stored in a HIPAA compliant manner.
More about Wisp ->

Who Shops At Wisp

Tech-savvy customers who prioritize convenience, privacy, and affordability in their healthcare needs would find Wisp useful. These customers are likely to be comfortable with using technology to access healthcare services and prefer to avoid in-person consultations. They value discretion and privacy in their healthcare needs and appreciate the convenience of having medications delivered in concealed packages. Wisp aligns with these customers' values by offering a telehealth service that is highly accessible, budget-friendly, and does not require health insurance. Customers can easily sign up for online consultations and receive personalized treatment from US licensed physicians within 24 hours. Wisp offers a wide range of services, including treatments for several ailments, a learning page, an advice column, and a symptoms quiz. They also provide STI consultations, treatments for asthma, cold and flu, acid reflux symptoms, and refills for current conditions such as diabetes and birth control. Overall, Wisp provides a convenient and affordable healthcare solution for tech-savvy customers who prioritize privacy and accessibility. With its US licensed physicians and board-certified partner pharmacies, Wisp ensures that customers receive quality healthcare services in a HIPAA compliant manner.
More about Wisp ->

What customers love about Wisp

Here's what shoppers have to say:
  • Easy medication ordering
  • Positive interactions with healthcare professionals
Cons
  • No negative reviews found

Wisp's Shipping Policy

For domestic orders, Wisp uses USPS, UPS and FedEx with a delivery time of 3-5 business days. After ordering, customers receive a tracking number and can choose Same Day pickup or delivery in the next 3-5 business days. For orders over $50, Wisp offers free shipping. Unfortunately, Wisp is only available in the US, so international customers are not able to take advantage of the shipping policy.
More about Wisp ->

Wisp's Return Policy

Wisp does not accept returns or exchanges due to being a telehealth service. This means that any items purchased from Wisp cannot be returned for a refund or exchanged for another item. There is no time limit to return an item, as this is not an option, and it does not take Wisp any time to process a return since they do not accept returns.
More about Wisp ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
78
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100
This brand offers products that are on the pricey side.
Target Audience

Busy Adults

Stereotype

Tech-savvy

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Sustainability Score
90
/
100
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Quality Score
90
/
100
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DTCetc Score
78
/
100
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What The Experts Say...

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Wisp on Socials

View this profile on Instagram

Wisp (@Wisp) • Instagram photos and videos

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