Zinus

Zinus offers beds that simply click together and don't require a box spring. Shop through our assortment of metal beds as well as full size, twin, and California king sizes with bunking options. Whether it's a crib mattress, loft bed or the perfect platform bed, you'll find just what you want at Zinus. Also try out one of the best-selling airbeds on the market today - Dreamy Sleep 3D Air Mattress & Airbed!

Socials
70
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Zinus

Zinus was founded in 1979 by Youn Jae Lee that started as a business making tents outdoors, eventually moved into the home and has provided mattresses and furniture for over 25 million happy customers in more than 15 countries around the world. Zinus is committed to helping everyone bring happiness home with their affordable, easy-to-assemble, and enjoyable products. Their designs include tiny reminders that life is good, making Zinus a brand that not only provides comfort but also adds positivity to your home. Whether you're looking for a new mattress, bed frame, or furniture piece, Zinus has got you covered.

Who Shops At Zinus

Zinus customers are individuals looking for affordable, easy-to-assemble, and comfortable mattresses and furniture for their homes. They appreciate the brand's commitment to providing products that not only offer comfort but also bring positivity to their living spaces. Zinus' clientele likely consists of people who want high-quality home furnishings without the high price tag and appreciate the little reminders in life that make them happy.

What customers love about Zinus

Here's what shoppers have to say:
  • Zinus products are easy to assemble and of good quality.
  • Delivery is fast and customer service is excellent.
  • The Memory Foam Hybrid Mattress is comfortable and helps alleviate back pain.
  • The Gold canopy bed frame is easy to construct and comes with all necessary tools.
Cons
  • Zinus has issues with their warranty and customer service
  • Zinus has had delivery problems
  • Zinus products have quality issues

Zinus's Shipping Policy

Zinus offers free shipping on all items, regardless of the purchase amount. However, customers from CA, CT, and RI may be charged a state-related recycling fee for both mattresses and box springs. The brand does not currently offer expedited shipping or date-specific delivery options. Once an order is placed on the website, customers can expect to receive their items within 5-12 business days.

Zinus's Return Policy

Zinus offers a 100-day return policy for their products purchased on their website. Customers have ample time to test their new Zinus product and can request a full refund within the given time frame. The item must be returned in good condition with all necessary documents, parts, and accessories. Proof of purchase is also required before processing the refund. Customers must submit a return authorization form, and special instructions apply to decompressed mattresses and toppers. Refunds are typically processed within 2-5 business days back to the original form of payment. If the old mattress and/or box spring was picked up through their service partners for disposal, a service fee of $75 per unit will be deducted from the refund. The return policy only applies to products purchased on the website and is subject to restrictions defined by specific retailers for products purchased elsewhere.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
60
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100
This brand offers products that are on the pricey side.
Quality Score
70
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100
This brand offers products that are on the pricey side.
DTCetc Score
69
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100
This brand offers products that are on the pricey side.
Target Audience

Affordable home comfort

Stereotype

Budget-conscious

Pricing Rating
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Sustainability Score
60
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100
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Quality Score
70
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100
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DTCetc Score
69
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100
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Zinus on Socials

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Zinus (@Zinus) • Instagram photos and videos

Brands Like Zinus

Looking for brands similar to Zinus

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Casper

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CB2

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Chili Sleep

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Ettitude

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Parachute

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Rove Concepts

Rove Concepts is a furniture and home decor company that was founded in the Pacific Northwest in 2011 with a focus on modern, sophisticated design and quality craftsmanship. They handcraft the majority of their furniture in an artisan workshop and use eco-friendly materials sourced from top regions around the world. Rove Concepts is known for their attention to detail and commitment to sustainability, and they offer high-quality products at affordable prices. In addition to their furniture, they also offer a range of home decor items to add a touch of luxury and style to any space. Their mission is to help people create inspired lifestyles through beautiful, thoughtfully designed products.

Aeyla

Aeyla is a UK-based wellness brand that prioritizes natural solutions for sleep and stress. Their core belief, The Ripple of Good, guides their business as they give back to mental health charity partner, Young Minds, and protect 5 trees in the Amazon rainforest with every purchase. Their award-winning weighted blanket is a highlight of their product range.

Allswell

Allswell offers a selection of hybrid mattresses made up of quality innerspring coils and memory foam to make you feel like you're sleeping on heaven's clouds. Even better, we've found that we can charge less for our mattresses by selling directly online, and are able to use the savings to do more good by donating a mattress for every one purchased.

Aneski

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