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Gym King
Gym King is a United Kingdom-based athletic apparel retailer that sells men's and women's Activewear. Gym King empowers people to live up to their full potential, regardless where they start in life. With over a million customers around the world, Gym King provides comfortable and fashionable active and casualwear.
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100
DTCetc Score
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Gym King is a lifestyle and gymwear brand founded in 2014 by Jay Parker. Based on the vision of creating multifunctional athleisure clothing, Gym King has grown into a destination where fashion and fitness collide. With over a million customers worldwide, Gym King offers a range of products that cater to the needs of fitness enthusiasts and fashion-conscious individuals alike. Gym King's manifesto is centered on self-belief, resilience, and community. The brand encourages its customers to become the best versions of themselves and to push themselves to learn, grow, and improve. With an unshakable belief in oneself, Gym King believes that anything is possible.
Gym King attracts fitness enthusiasts and fashion-conscious individuals who are interested in multifunctional athleisure clothing. The brand is popular among those who value self-belief, resilience, and community and want to become the best version of themselves.
Here's what shoppers have to say:
- Customers love the color, fit, and quality of Gym King clothing.
- The brand offers efficient delivery and easy ordering.
- The quality of Gym King products is highly praised, with lasting durability.
Cons
- Inconsistent sizing: Customers have reported that Gym King clothing sizes are not always accurate, making it difficult to find the right fit.
- Poor quality: Some customers have experienced issues with the quality of Gym King clothing, with items falling apart or developing tears after only a short amount of wear.
- Customer service concerns: Customers have had difficulty contacting Gym King's customer service and resolving issues with their orders.
- Overall dissatisfaction: Many customers have expressed disappointment with their Gym King purchases, citing various issues as reasons for their dissatisfaction.
Gym King offers a 30-day return policy for their products. To be eligible for a refund, the items must be in original saleable condition, unworn, unwashed, and with all tags still attached. If items are deemed unsaleable, the company will hold them for 28 days for the customer to arrange a collection from their warehouse. The company does not offer exchanges, and refunds will be issued back to the original payment method, excluding the original shipping cost and return charge.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
50
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100
This brand offers products that are on the pricey side.
Quality Score
75
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100
This brand offers products that are on the pricey side.
DTCetc Score
64
/
100
This brand offers products that are on the pricey side.
Target Audience
Fitness enthusiasts, fashion-conscious, self-belief
Stereotype
Fitpreneur
Pricing Rating
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Sustainability Score
50
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100
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Quality Score
75
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100
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DTCetc Score
64
/
100
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