Industry West

Industry West is a contemporary furniture and decor brand founded in 2011 by husband and wife duo Jordan and Anne England. With their mission to design and distribute high-quality furniture at an accessible price point, they offer modern, industrial, and contemporary pieces crafted from quality materials, backed by 1-10 year warranties and financing options. Industry West has earned features in popular magazines and media outlets, such as House Beautiful, HGTV Magazine, and Architectural Digest.

Socials
90
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
No items found.

DTCetc’s Take

About Industry West

Industry West is a contemporary furniture and decor brand founded in 2011 by husband and wife duo Jordan and Anne England. Their mission is to design and distribute high-quality furniture at an accessible price point. The brand offers a wide variety of modern, industrial, and contemporary pieces for living, dining, decor, and outdoor, with sleek and minimal silhouettes. All of their products are crafted from high-quality materials and come with financing options and 1-10 year warranties. Industry West has earned features in popular magazines and media outlets, such as House Beautiful, HGTV Magazine, and Architectural Digest.

Who Shops At Industry West

Industry West provides a range of industrial, modern, and contemporary furniture that is ideal for any space, from homes to offices to restaurants and wedding venues. Their styles are sleek and luxurious, making them a great way to create an inviting, sophisticated, warm, and professional atmosphere. The furniture is suitable for interior designers, personal homes, workplaces, and more.

What customers love about Industry West

Here's what shoppers have to say:
  • High-quality and durable products
  • Stunning and modern designs
  • Responsive and helpful customer service
  • Easy assembly options
  • Comfortable and stylish furniture
Cons
  • Slow shipping
  • Complicated assembly due to weight
  • Packaging not up to standards

Industry West's Shipping Policy

Industry West offers speedy shipping options for domestic customers, dispatching in-stock items within 7-10 business days and backordered products with a minimum lead time of 16 weeks. Smaller parcels are sent via carriers such as USPS or UPS or through the brand’s freight partner, depending on size. Customers will receive an email with tracking information when the order ships. Curbside delivery is pre-scheduled and available in the contiguous 48 states. Shipping rates for standard delivery are as follows: $50 and less: $13, $50-$100: $30, $100-$200: $50, higher than $200: 12.5%. Some large items may also incur an additional $99 handling fee. Expedited and white glove delivery are available via email request, however, an order’s shipping information needs to be revised post-purchase may incur a reconsignment fee of up to $200. At this time, the products are not available internationally and no extra fees, duties or taxes are due upon delivery.

Industry West's Return Policy

Industry West offers a 14-day return policy for customers who are not satisfied with their purchase. To start a return, customers should email the support team and provide any necessary details or photos. They will then receive a custom Return Merchandise Authorization (RMA) code which should be marked on the package when they ship their return. Customers are responsible for return shipping costs and a 10% restocking fee will be deducted from the final refund. Returns must be made within 14 days of purchase and the item must be in its original condition. It takes 7-10 business days for processing once the return has been shipped. Some products also come with a 1-10 year warranty for manufacturing defects.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
70
This brand offers products that are on the pricey side.
Sustainability Score
90
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
/
100
This brand offers products that are on the pricey side.
Target Audience

Modern, Professional, Home

Stereotype

Modern

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
This is some text inside of a div block.
This is a placeholder
Sustainability Score
90
/
100
This is a placeholder
Quality Score
90
/
100
This is a placeholder
DTCetc Score
84
/
100
This is a placeholder

Industry West on Socials

Brands Like Industry West

Looking for brands similar to Industry West

We've got you covered. Check out this list of similar Home & Garden brands that customers of Industry West love.

Soho Home

Soho Home is an interiors brand that offers a range of products for relaxed, sociable living. With more than 25 years of design heritage, the brand was created to mirror the look and feel of Soho Houses around the world. Soho Home offers a range of products, including furniture, tableware, accessories, lighting, home fragrance, and textiles. The brand was born when guests of Soho Houses began asking if they could purchase their favorite pieces from the properties. Each collection is designed collaboratively with the interiors of Soho Houses, drawing inspiration from the surrounding areas, creative communities, and history of each location.

Scandinavian Designs

Scandinavian Designs is the premier destination for Modern Contemporary Home Furnishings. From functional pieces that accent any home, Scandinavian Designs offers exceptional quality and value for your home furnishings needs.

Rove Concepts

Rove Concepts is a furniture and home decor company that was founded in the Pacific Northwest in 2011 with a focus on modern, sophisticated design and quality craftsmanship. They handcraft the majority of their furniture in an artisan workshop and use eco-friendly materials sourced from top regions around the world. Rove Concepts is known for their attention to detail and commitment to sustainability, and they offer high-quality products at affordable prices. In addition to their furniture, they also offer a range of home decor items to add a touch of luxury and style to any space. Their mission is to help people create inspired lifestyles through beautiful, thoughtfully designed products.

CB2

CB2 is a modern furniture and home decor brand, and is the sister brand of Crate & Barrel. The furniture and home goods brand is known for their fresh, fun, and playful approach to home decor. In addition to furniture for every room in the house, they also carry a selection of unique kitchenware and home decor items, including lighting, art, and accessories. With their signature urban twist, CB2's products are often designed with small spaces and city living in mind, and their prices make it possible to decorate a first apartment with style.

Dyson

Discover the future of household products with Dyson. From vacuum cleaners to hair care tools, their cutting-edge technology and authentic engineering solve problems and go against the norm. Join the innovative minds and be at the forefront of new ideas.

GLACIAL

Introducing GLACIAL, the stylish and sustainable brand that is revolutionizing water consumption. With their circular design and commitment to the planet, GLACIAL bottles are a fashionable and responsible choice for eco-conscious individuals and businesses alike. Join the movement and showcase your brand while staying hydrated on the go.

Food Huggers

Food Huggers, founded by Adrienne McNicholas and Michelle Ivankovic, offers innovative and stylish tools to reduce food waste and eliminate single-use plastic. Their cute silicone covers keep fruits and vegetables fresh while contributing to a sustainable future.

Norlan

Introducing Norlan: the international brand that brings design, science, and ritual to the whisky drinking experience. Their Norlan Whisky Glass is a must-have for the discerning whisky connoisseur, enhancing aroma, flavor, and overall enjoyment. Elevate your whisky experience with Norlan.

Craighill

Craighill is a design and manufacturing brand that offers functional and timeless products rooted in curiosity, ingenuity, and satisfaction. With a focus on creating objects that are as beautiful and intriguing as they are useful, Craighill aims to provide customers with a sensory experience that moves them away from their busy minds and into the pleasure of touching, seeing, and doing. From seductive glasses protectors to sculptural wallets, Craighill offers a range of products that balance the magic and functionality of an object.

Joy Resolve

Introducing Joy Resolve, the brand that brings joy to your morning routine with their revolutionary Barisieur coffee maker alarm clock. Wake up to the perfect cup of coffee or tea, all while enjoying its sleek and elegant design. Convenience, quality, and style in one.

Be the first to know the hottest in online brands.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
No items found.