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Moon Oral Care

https://moonoralcare.com

MOON Oral Care is the modern oral care brand founded in 2019 by branding expert Shaun Neff. Featuring natural ingredients and sleek black packaging with white fonts and lunar prints, the collection is endorsed by celebrity Kendall Jenner and ranges from toothpaste to whitening powders and strips.

Category
Wellness
Specialty
Wellness
Personal Care
Socials
90
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Easy Returns

DTCetc’s Take

About Moon Oral Care

Moon was founded by Shaun Neff in the pursuit of transforming the oral care experience. With a commitment to better design and better-for-you ingredients, Moon offers a range of products that elevate the everyday oral care routine into an oral beauty experience. Moon's founder, Shaun Neff, partnered with fashion icon Kendall Jenner to co-create the Teeth Whitening Pen, which features hand-selected ingredients and disruptive design. Moon invites new customers to explore their full collection and experience the ultimate oral beauty experience.
More about Moon Oral Care ->

Who Shops At Moon Oral Care

Style-conscious individuals who desire an elevated oral care experience shop at Moon. Moon customers appreciate collaborations with trendsetters like Kendall Jenner and enjoy turning mundane routines into luxurious self-care moments.
More about Moon Oral Care ->

What customers love about Moon Oral Care

Here's what shoppers have to say:
  • The whitening paste booster is easy to use, tastes great, and works without causing sensitivity.
  • The whitening strips show noticeable results after the first application.
  • The toothpaste tastes amazing and the whitening strips are great.
  • The Moon toothbrush is smooth and effective for achieving an awesome smile.
  • The Moon products are a convenient and effective alternative to professional teeth whitening treatments.
  • The Moon cavity protection toothpaste works well and is already making a difference after a week of use.
  • The shipping was fast and the products exceeded expectations.
  • The Moon formula tastes great and leaves a fresh feeling even the next day.
Cons
  • The product did not meet expectations and caused issues with teeth or gums.
  • The effectiveness of the products was lacking in terms of cleaning or freshening breath.
  • The taste of the product was not enjoyable.
  • The customer service experience was unsatisfactory.

Moon Oral Care's Shipping Policy

Moon offers shipping to several countries in Europe, North and South America, Asia, Australia, and domestic locations in the US. Orders placed before 10:00am PST on weekdays will ship the same day. Customers will receive email updates about their order status and a tracking number once their order ships. Moon does not cover international shipping duties and taxes for most countries, but duties and taxes for Canada and Australia are collected at checkout. Standard ground shipping is free for orders over $50 USD before tax, and a $5-$10 up-charge will be applied to shipments to AK, HI, and PR. International shipping costs will be calculated at checkout based on the customer's address. In case of lost or stolen shipments, customers can contact Moon's customer support to file a claim.
More about Moon Oral Care ->

Moon Oral Care's Return Policy

Moon Oral Care offers a 30-day return policy for orders placed through their website. To request a refund, customers must email the support team with their order number and a brief message explaining the reason for the return. The item must be in new and unopened condition. Customers are responsible for return shipping costs, and shipping fees are non-refundable for orders placed within the United States. International orders are also subject to non-refundable duties and taxes. Final sale items are nonrefundable. Refunds may take up to 10 business days to process, and customers should contact their bank or credit card company for the status of their refund. Moon reserves the right to verify refund requests and request a return of the products purchased.
More about Moon Oral Care ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
74
/
100
This brand offers products that are on the pricey side.
Target Audience

Style-conscious trendsetters

Stereotype

Trendsetter

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Sustainability Score
80
/
100
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Quality Score
90
/
100
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DTCetc Score
74
/
100
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What The Experts Say...

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Moon Oral Care on Socials

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