PAUME

Introducing PAUME, the luxurious hand care brand that offers a comprehensive skincare routine for your hands. With clean formulas, elegant packaging, and a commitment to sustainability, PAUME is the go-to brand for those seeking healthy and nourished hands.

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DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
Sustainable

DTCetc’s Take

About PAUME

PAUME is a skincare brand founded in 2019 by a passionate husband and wife team. Based on their own experiences as new parents, they recognized the need for a high-quality hand care routine that is both effective and luxurious. PAUME offers a range of products specifically designed for the hands, including their Moisturizing Antibacterial Hand Gel. Unlike traditional hand sanitizers, PAUME's formula is nourishing and gentle on the skin, providing both cleanliness and hydration. In addition to their exceptional product formulations, PAUME is committed to sustainability and elegance in packaging, using materials that are both eco-friendly and visually appealing. As a result, PAUME has quickly become a leader and pioneer in the hand care industry, earning recognition from prestigious publications such as Marie Claire, Glamour, Forbes, WSJ, and Martha Stewart. Their products are highly sought after by celebrity nail artists and celebrities alike, making PAUME the go-to brand for those seeking a comprehensive skincare routine for their hands.

Who Shops At PAUME

Clients of PAUME are often new parents, celebrities, or anyone seeking a luxurious yet effective hand care routine. They value the brand's nourishing formulations and elegant, sustainable packaging. These shoppers desire more than mere sanitation; they seek comprehensive skincare that’s both environmentally mindful and visually appealing for their hands.

What customers love about PAUME

Here's what shoppers have to say:
  • Paume earns adoration for its outstanding cuticle cream and stunning packaging.
  • The applicator is praised for its effectiveness, dispensing the ideal amount of product.
  • The exfoliating hand cleanser is likened to a spa treatment, consistently ensuring soft and well-hydrated hands.
  • The Moisturizing Antibacterial Hand Gel not only boasts an appealing fragrance but also dries down transparently, leaving no sticky residue.
Cons
  • The product consistency was not satisfactory.
  • The reviewer had higher expectations for the brand.

PAUME's Shipping Policy

PAUME has a straightforward shipping policy for their products. Regular orders are processed and shipped within 2-4 business days, while wholesale orders and business subscription orders may take up to 5 business days to process. All orders are shipped using DHL standard ground shipping, which typically takes 3-10 business days for delivery from the first tracking movement. It is important to note that PAUME sanitizer products are not eligible for air freight due to flammable goods limitations set by the IATA. Unfortunately, there is no information available regarding shipping prices, costs, or any shipping deals for purchases over a certain price. Additionally, there are no specific details provided regarding domestic or international shipping differences.

PAUME's Return Policy

PAUME has a return policy that requires customers to inform them within 7 days of the delivery date if they received a package that has suffered damage during shipment and affected the product quality. Unfortunately, there is no information available on the company's website regarding the return process for other reasons such as change of mind or dissatisfaction with the product. It is recommended that customers contact PAUME directly for further assistance and instructions on how to return a purchased item. It is important to note that if an item is damaged during shipment, it must be reported within 7 days to be eligible for a return. The processing time for returns is not specified. It is also not mentioned if there are any restrictions on returning certain items.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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75
This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
80
/
100
This brand offers products that are on the pricey side.
DTCetc Score
84
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100
This brand offers products that are on the pricey side.
Target Audience

Conscious hand care enthusiasts

Stereotype

Hand care enthusiast

Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
80
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100
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DTCetc Score
84
/
100
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PAUME on Socials

View this profile on Instagram

PAUME (@PAUME) • Instagram photos and videos

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