OEM

OEM is a healthcare brand that prioritizes mental health, elderly care, and equality. Their Nourishing Lip Balm (Menthol) offers a soothing and healing experience. As a participant in the CBD industry, OEM is dedicated to supporting Black, Latinx, and Indigenous communities.

Category
Wellness
Specialty
Socials
85
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About OEM

OEM is a healthcare brand that creates intentional formulas and designs to provide a caring experience for their customers. OEM is committed to giving back to mental health, elderly care, and equality by donating 1% of all sales. As a participant in the CBD industry, OEM is dedicated to supporting Black, Latinx, and Indigenous communities. Their Nourishing Lip Balm (Menthol) is just one of their many products that offer a soothing and healing experience. OEM believes that feeling cared for is an essential part of health, and they strive to create a new version of healthcare that acknowledges this.

Who Shops At OEM

Customers who prioritize mental health, elderly care, and equality, as well as those seeking high-quality CBD products, shop at OEM. These individuals value the brand's commitment to giving back to marginalized communities and providing a caring experience through their intentional formulas and designs.

What customers love about OEM

Here's what shoppers have to say:
  • High quality and durability
  • Longer lifespan than aftermarket parts
  • Economies of scale and potentially lower prices
Cons
  • No negative reviews found

OEM's Shipping Policy

OEM currently only ships domestically within the US due to varying regulations. However, as the brand expands its non-CBD line of products in the future, they hope to introduce options for international customers. For domestic orders, they offer free ground shipping on purchases over $60, while anything below that threshold will be charged based on carrier pricing. Standard shipping typically takes 3-4 business days to arrive, while express shipping should arrive in 1-2 business days. Customers should also allow 1-2 days for processing before these shipping times.

OEM's Return Policy

OEM has a return policy that accepts all unopened products within 30 days of purchase. To place a return, customers must provide their order number and return the product in new condition. Once the return is processed, customers will receive a full refund to their original form of payment, but the original shipping charges will not be refunded. It may take up to two weeks for the return to be processed, and the customer's financial institution may take longer to reflect the transaction.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
85
/
100
This brand offers products that are on the pricey side.
Quality Score
85
/
100
This brand offers products that are on the pricey side.
DTCetc Score
85
/
100
This brand offers products that are on the pricey side.
Target Audience

Compassionate cbd consumers

Stereotype

Compassionate

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Sustainability Score
85
/
100
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Quality Score
85
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100
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DTCetc Score
85
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100
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OEM on Socials

View this profile on Instagram

OEM (@OEM) • Instagram photos and videos

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