Satechi

Satechi is a leader in sleek and affordable tech products and accessories. Their commitment to design is evident in their charging accessories, computer peripherals, and smart home products, all available in over 10,000 stores worldwide.

60
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
No items found.

DTCetc’s Take

About Satechi

Satechi, founded in 2005 by a group of tech enthusiasts that has become a leader in providing sleek and affordable tech products and accessories. From their initial focus on Type-C products, Satechi has expanded their product line to include a variety of charging accessories, computer peripherals, and smart home products. Their commitment to design is evident in their products, which offer top-notch functionality and a modern feel. With their products available in over 10,000 stores worldwide, Satechi is dedicated to enabling creativity and productivity for customers of all levels.

Who Shops At Satechi

Satechi customers are tech enthusiasts who value sleek and affordable tech products and accessories, ranging from charging accessories to computer peripherals and smart home products. They appreciate the brand's commitment to design and top-notch functionality. Satechi's clientele likely consists of people who want to enhance their productivity and creativity with modern, reliable technology accessories.

What customers love about Satechi

Here's what shoppers have to say:
  • Amazing after sale service
  • Quick and highly responsive customer support
  • Polite, clear, and receptive staff
  • Worry-free experience with purchasing from Satechi
  • Excellent support and good products
Cons
  • Satechi's customer service policies could be improved to better serve their customers.
  • Some customers have reported issues with the durability and quality of Satechi's products.
  • There have been reports of slow response times and unhelpful customer support from Satechi.
  • Some customers have experienced discrepancies between the advertised color of Satechi's products and the actual color received.
  • There have been reports of Satechi's dongles and adapters breaking after minimal use, with limited support available for customers experiencing issues.

Satechi's Shipping Policy

Satechi ships orders within two business days. Shipping rates are automatically generated based on the item's weight and delivery location. International orders may be subject to import taxes, customs duties, fees, and/or VAT levied by the destination country, which the customer is responsible for paying. Satechi cannot be held responsible for delays in shipping caused by external factors, lost or damaged packages. International orders will not be refunded for failure to pay import duties, taxes, or fees. Satechi is required by law to declare an accurate commercial value on all non-U.S. shipments.

Satechi's Return Policy

Satechi offers a 30-day return policy for items purchased from their brand. Customers must contact the company with their order number to receive a Return Authorization Number (RMA) before returning any items. Returns without a valid RMA will not be refunded. Refunds will be applied to the original method of purchase, and shipping costs are non-refundable. Items must be in new condition, including all accessories and packaging. Satechi provides a free return shipping label for customers in the US. However, international orders will not be refunded for failure to pay import duties, taxes, or fees. Refunds are limited to the total amount paid.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
50
This brand offers products that are on the pricey side.
Sustainability Score
40
/
100
This brand offers products that are on the pricey side.
Quality Score
60
/
100
This brand offers products that are on the pricey side.
DTCetc Score
45
/
100
This brand offers products that are on the pricey side.
Target Audience

Tech enthusiasts, design-conscious, productivity-seekers

Stereotype

Tech-savvy

Pricing Rating
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
$
This is some text inside of a div block.
This is a placeholder
Sustainability Score
40
/
100
This is a placeholder
Quality Score
60
/
100
This is a placeholder
DTCetc Score
45
/
100
This is a placeholder

Satechi on Socials

View this profile on Instagram

Satechi (@Satechi) • Instagram photos and videos

Brands Like Satechi

Looking for brands similar to Satechi

We've got you covered. Check out this list of similar Electronics & Games brands that customers of Satechi love.

A Good Company

A Good Company is a Swedish eco-friendly lifestyle brand founded by Anders Ankarlid in 2018 with a mission to reduce their environmental impact and help people make more conscious decisions about what they buy. They provide quality essentials made from recycled materials and partner with WeForest to plant new trees in Zambia.

Ava Women

Ava Women is revolutionizing fertility tracking with AI, apps, sensors and more, to give women an easy way to track their reproductive life. Our products are clinically tested and FDA-approved, offering a range of package deals with different guarantees and privileges.

Bose

Bose is a leading audio equipment company founded in 1964 by Amar Bose. They create products with the highest quality of sound, utilizing a team of engineers, technicians, sound designers, and audiophiles. Bose is committed to sustainability and is a member of the Responsible Business Alliance. Their products have a 90-day risk-free trial period and come with free 2-day shipping over $50 and a price match guarantee.

Burga

Burga cases protect your phone from scratches and dings. We have two styles of cases: a thin, solid, minimalist case and a more protective two piece case. Our cases are made out of a high quality polycarbonate material that is flexible, light-weight and shatter resistant. Our most important feature is our patented

Capes India

Capes is the global leader in providing mobile phone, laptop, camera & other device customisation services with skins and wraps. Capes offers you unique and innovative solutions to personalise your devices with the latest in fashion and trends.

Creality3D Printers

Our vision is to make 3D printers, 3D printer filament, and resin 3D printers easier to use and more affordable. We are dedicated to providing our customers with the highest quality products at reasonable prices. We have seen the rapid development of FDM 3D printer from the China market since its invention in 2011.

Hatch

Hatch is an American sleep product company founded in 2011 by Ann Crady Weiss and her husband, Dave. They offer a wide variety of sleep machines, clocks, and lamps to help adults and babies get a better night's rest, with products compatible with Android and iPhone and controllable through their app.

Hero Pill Dispenser

Hero Health is a brand founded in 2014 that provides a smart pill dispenser to improve medication management. Its device can hold up to a 90-day supply of 10 different medications and is connected to an app that alerts linked users if one is missed. Recognized by various media platforms, Hero Health is committed to making a difference in people's lives with its device designed to provide independence and safety.

Hyperice

Hyperice is a high-tech orthopedic device company founded in 2012 by Anthony Katz. It provides lightweight, comfortable and easy-to-use products to help athletes, fitness enthusiasts and everyday people feel better after strenuous exercise. With major sports league partnerships and renowned athletes, such as Lebron James, Naomi Osaka and Patrick Mahomes, backing them up, Hyperice is dedicated to helping people move better and feel better.

Italic

Italic is a direct-to-consumer retailer offering high-quality apparel, accessories, and homeware made by the same hands that produce collections for top-of-the-line designers, at up to 80% less than competitors. Praised by Bloomberg, The Wall Street Journal, Vogue, and Food & Wine, Italic offers 1000+ products with free shipping over $50 and a 30-day money-back guarantee with free returns.

Be the first to know the hottest in online brands.
By clicking “Accept All Cookies”, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. View our Privacy Policy for more information.
No items found.