Spartan Race

Spartan Race is a United States-based lifestyle apparel retailer that sells men's and women's Activewear. The Spartan community inspires to seek your best self and conquer life's obstacles. By working hard and striving for learning opportunities, their mission is to help their costumers connect with their resilient warrior within.

Category
Apparel
Specialty
Socials
55
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Spartan Race

Spartan Race is an obstacle course racing company founded in 2010 by Joe De Sena, Andy Weinberg, and Julian Kopald. With events spanning from obstacle course races to functional fitness challenges, Spartan Race is dedicated to helping individuals tap into their inner strength and become unbreakable. Their training programs, led by Spartan Master Coaches, use unconventional tactics to create fitness programming for all skill levels. Proper nutrition is also emphasized as the foundation of high performance and a healthy life. The Spartan community empowers individuals to support each other as they overcome every obstacle life throws their way.

Who Shops At Spartan Race

Spartan Race participants are individuals seeking a challenging and empowering fitness experience. They appreciate the company's obstacle course races, functional fitness challenges, and supportive community that encourages them to tap into their inner strength and overcome life's obstacles.

What customers love about Spartan Race

Here's what shoppers have to say:
  • Quality race, quality merchandise, fantastic experience.
Cons
  • Refund and cancellation policies are not customer-friendly.
  • Changes to race locations and dates can cause inconvenience to participants.
  • The website can be difficult to navigate and additional fees can be frustrating.
  • Customer service needs improvement and communication can be lacking.

Spartan Race's Shipping Policy

Spartan Race offers several shipping options for domestic orders within the United States. Standard Shipping costs $7.95 and takes 5-10 business days for delivery via UPS Surepost. Ground Shipping takes 3-5 business days and ships via UPS Ground Service. 2 Day Air Shipping takes 2 business days and Next Day Air Shipping takes 1 business day. Power Systems products can only be shipped within the continental United States and a shipping fee based on weight will be automatically applied at checkout. For international orders, Standard International Shipping varies by destination and takes an average of 7-21 business days via DHL Smart Packet Plus. Customs fees, VAT taxes, and additional fees may apply and are based on the full retail price of individual items.

Spartan Race's Return Policy

Spartan Race has a returns and exchanges policy for merchandise purchased from their online store. The items must not have been worn or altered and must be accompanied by the original price tag, packaging, and receipt or packing slip within 45 days of purchase. Customers can initiate a return or exchange by visiting the return portal on their website. Broken or damaged merchandise due to a shipping error or product defect caused by Spartan Race will have the cost to ship a replacement item covered by the company. Gift cards are not eligible for returns or exchanges, and are not eligible for sale outside of the United States.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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60
This brand offers products that are on the pricey side.
Sustainability Score
30
/
100
This brand offers products that are on the pricey side.
Quality Score
55
/
100
This brand offers products that are on the pricey side.
DTCetc Score
37
/
100
This brand offers products that are on the pricey side.
Target Audience

Fitness enthusiasts

Stereotype

Athlete

Pricing Rating
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Sustainability Score
30
/
100
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Quality Score
55
/
100
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DTCetc Score
37
/
100
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Spartan Race on Socials

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