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Tea Drops
Tea Drops offers a quick and easy way to enjoy high-quality loose-leaf tea. Made with organic ingredients, these convenient drops dissolve in seconds and come in a variety of flavors. Perfect for busy professionals and tea enthusiasts who value convenience and natural ingredients.
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Tea Drops is a company founded by Sashee Chandran in 2015. They offer a unique way to enjoy quality loose-leaf tea without the hassle of traditional brewing methods. The drops are made of organic, loose-leaf tea and condensed into small, convenient shapes that dissolve in seconds. Tea Drops come in a variety of flavors and styles, so customers can enjoy the same variety found in their favorite cafes from the comfort of their own home or office. With no fuss, no mess, and nothing artificial, Tea Drops are the perfect solution for any tea lover looking for a quick and easy way to enjoy a high-quality cup of tea.
Tea Drops customers are tea lovers seeking a convenient and innovative way to enjoy loose-leaf tea without the hassle of traditional brewing methods. They appreciate the organic ingredients and a wide variety of flavors offered by the brand.
Here's what shoppers have to say:
- Tea Drops offers a great variety of delicious teas that are easy to use and convenient.
- The subscription service is a great option to ensure that customers never run out of their favorite teas.
- The Chocolate Earl Grey flavor is a favorite among customers and is unlike anything they've had before.
- The customer service provided by Tea Drops is excellent.
- The subscription box is a great way to have a variety of tea options at home.
- Tea Drops products are represented exactly as they appear online and are delivered quickly.
Cons
- The order process and system needs improvement as there were issues with orders.
- Customer service could be more helpful and accommodating.
- The ordering process could be clearer and more user-friendly.
- There were errors with the product labeling and packaging.
Tea Drops offers shipping to as many locations as possible using USPS. Shipping is free within the USA for purchases over $45, while orders under $45 cost a flat rate of $4.95. Customers can also choose to split their order and ship to multiple addresses for an additional fee. However, this option is not available for orders with subscription items. Effective July 25, 2022, USPS will not be shipping orders to certain countries due to suspensions of guaranteed delivery dates, leading to longer than normal shipping times. Tea Drops has employees remotely located throughout the United States, and their products can be found in stores nationwide or ordered directly through their website.
Tea Drops has a strict policy when it comes to returns and exchanges due to health code regulations. As a perishable food item, Tea Drops cannot be returned or exchanged. However, if the order was damaged during transit or if the customer received the wrong order, they can contact the company within 30 days of purchase to request a replacement. If the customer entered incorrect information when creating the order and it was not received, the company cannot replace the shipment.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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80
This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
75
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100
This brand offers products that are on the pricey side.
DTCetc Score
81
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100
This brand offers products that are on the pricey side.
Target Audience
Convenient, quality-conscious tea lovers
Stereotype
Busy
Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
75
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100
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DTCetc Score
81
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100
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