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Tommy John

https://tommyjohn.com/

We've created a better fitting undergarment. No adjustment is needed after you put it on. So feel confident and comfortable with yourself, no matter where your day takes you.

Category
Apparel
Specialty
Underwear
Socials
/
100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Tommy John

Tommy John is a clothing brand founded in 2008 by a husband and wife team in the United States. The brand offers a variety of clothing options for both men and women, with a focus on fabric, fit, and function. Tommy John's core values are reflected in their extensive range of clothing options, which include underwear, sleeping garments, sportswear, and everyday wear. The brand has gained popularity for its tailored and fashionable approach to men's clothing, with a range of six styles of underwear available for men. Tommy John also offers women's underwear in various styles and fabric options. The brand's commitment to quality and unbeatable fit has made it a favorite among many customers, with celebrities promoting their products.
More about Tommy John ->

Who Shops At Tommy John

Tommy John offers a range of comfortable and high-quality underwear and clothing options for both men and women, with a focus on fabric, fit, and function. Customers who prioritize comfort and quality in their everyday wear would find Tommy John useful. They offer a variety of styles and fabrics to choose from, including micromodal and spandex, Pima cotton and spandex, and polyester and spandex. However, customers looking for more colorful or patterned designs may not find what they are looking for with Tommy John, as their designs are mostly monochromatic. Additionally, some customers have reported issues with the durability of the underwear. Overall, customers who prioritize comfort and quality over style and design would find Tommy John to be a useful brand.
More about Tommy John ->

What customers love about Tommy John

Here's what shoppers have to say:
  • Incredibly comfortable and durable
  • Variety of styles and designs
  • Soft, stretchy, non-restrictive materials
  • Positive feedback for customer service
Cons
  • Some customers have reported quality issues
  • Premium price tag concerns for some customers
  • Limited cup and band sizes for women
  • Some customers disappointed with lack of transparency

Tommy John's Shipping Policy

Tommy John offers free domestic and international shipping on orders over $75 and $150, respectively. They aim to ship orders within two business days. Additionally, they have a Best Pair Guarantee for the first pair of underwear and a 30-day return policy for unwashed and unworn items with tags attached and in original packaging. It's important to note that while Tommy John's shipping policy is generous, their prices may be higher than other comparable brands, such as Mack Weldon. However, if you're looking for comfortable and fashionable underwear, Tommy John may be worth the investment.
More about Tommy John ->

Tommy John's Return Policy

Tommy John has a 30-day return policy for unwashed and unworn items with all tags attached and in original packaging. Customers must contact the customer service team to initiate a return and receive a return authorization number. The brand also offers a Best Pair Guarantee for the first pair of underwear, where if the customer is not satisfied with their purchase, they can receive a refund or exchange for a different size or style. However, some items may not be eligible for return, such as final sale items or items marked as non-returnable. It typically takes 7-10 business days for Tommy John to process a return once it has been received.
More about Tommy John ->
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
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100
This brand offers products that are on the pricey side.
Quality Score
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100
This brand offers products that are on the pricey side.
DTCetc Score
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100
This brand offers products that are on the pricey side.
Target Audience

Comfort seekers

Stereotype

Comfort-seeker

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100
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What The Experts Say...

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Tommy John on Socials

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Tommy John (@Tommy John) • Instagram photos and videos

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