Tushy

Tushy is a toilet crusader company founded in 2015 by Miki Agrawal. Based on a mission to reduce global wastefulness and promote clean bums, Tushy offers a range of products that are designed to make people into born-again bidet lovers. The company is committed to making a positive impact on the world and a portion of their profits go towards building community toilets in India. Tushy's products are not only good for the environment but also for the customers' health and dignity. If you're looking for a way to reduce your environmental footprint and improve your personal hygiene, Tushy is the perfect solution.

Tushy shoppers are individuals who prioritize environmental sustainability, personal hygiene, and responsible consumption. They appreciate the company's mission to reduce global wastefulness, promote clean bums, and support community toilets in India through a portion of their profits.

• Customers love the Tushy TP and find it to be high quality and aesthetically pleasing
• The Tushy bidet is a game changer for sanitation and leaves users feeling clean
• The bidet is easy to install and works well without electricity
• The Tushy TP auto-replenishment feature is convenient for households with multiple people
• The Tushy bidet is worth the cost

• The installation process can be challenging and may require additional parts.
• Some customers have reported receiving products that were dirty or missing parts.
• The durability of the product has been called into question by some users.
• Additional purchases may be necessary to properly fit the elevated seat.
• The included plastic valve may not be of the highest quality and could strip easily.
• There have been reports of the product leaking after a year of use, and some customers have expressed dissatisfaction with the company's response.

Tushy's shipping policy states that orders will typically ship within one business day and take 3 to 10 business days to arrive in the contiguous US. However, there have been recent carrier slowdowns that may cause delays. For Alaska, Hawaii, Canada, and Australia, shipping can take up to 3 to 4 weeks. The brand does not allow changes to orders that have already been placed. Customers will receive a confirmation email upon placing an order and a second email with tracking information once the order ships. Tushy does not offer international shipping for their Bamboo TP and Tissues, but they do ship to the US, Canada, and Australia. Shipping fees will be calculated automatically at checkout, and customers may be responsible for additional import fees. The brand's packaging is sustainable and branded with Tushy, but there is no invoice or receipt with price details included. Tushy does not offer gift wrapping or messaging, and each order can only be shipped to one mailing address.

Tushy offers a 60-day return policy for undamaged bidets, but pre-authorization is required before sending the product back. Refunds only include the cost of the product, and shipping fees or customs fees are not refunded. If the product is returned unopened, the refund process will be faster. However, 10% of the refund will be deducted to cover shipping and restocking costs. Tushy provides a 12-month guarantee on equipment and parts, and defective parts will be replaced free of charge. Some items, such as sale items, bundles, Tushy Brush, Tushy Stand, Coconut Husk Scrubbing Pads, bamboo drying products, towel products, and Tushy merch items are not eligible for returns. Orders outside of the contiguous U.S. and Canada are also not eligible for returns. Customers must use the self-service returns portal to initiate a return.