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Winc
Winc is a fun new wine club that makes exploring wines easy and affordable. Whether you want to create your own wine tasting experience or are looking for a great gift idea, Winc offers an amazing variety of wines at unbeatable prices. Winc guarantees our members will have access to exclusive wines for less than they'd pay in a store or anywhere else online .
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DTCetc Score
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Winc is a winemaking company founded in 2012 by Xander Oxman and Geoff McFarlane that is dedicated to producing great wine by starting with great grapes and respecting the raw product through minimal intervention practices. The company is committed to offering organic, vegan, low-sugar, low-sulfur, and sustainable options to its customers. Winc is a champion of respectful winemaking, and it shows in the quality of their products. As a new customer, you can expect to discover a wide range of wines that are carefully crafted to suit your taste. Whether you're a wine connoisseur or just starting your wine journey, Winc has something for everyone.
Winc customers are wine enthusiasts who appreciate great wine crafted through minimal intervention practices. They value organic, vegan, low-sugar, low-sulfur, and sustainable options, as well as the brand's commitment to respectful winemaking. Winc's clientele likely consists of individuals who want to discover a wide range of wines that suit their tastes, whether they are connoisseurs or just starting their wine journey.
Here's what shoppers have to say:
- The wine selection is amazing
- It's easy and convenient.
- The site was fairly straightforward.
- The quality and honesty of the brand is appreciated.
- The one serving size is great for accommodating different preferences.
- The introductory offer and pricing were very good.
- The customer service was responsive and helpful.
- The website was user-friendly and fun to use.
- Overall, it was a consistently great experience.
Cons
- The quality of the wines offered by Winc does not justify their high prices.
- Winc's selection of wines is often limited, with popular options frequently unavailable.
- Customers have reported issues with Winc's customer support, particularly around cancellation and refunds.
- Winc does not offer any unique features or benefits that set it apart from other wine clubs or subscriptions.
Winc ships wine to customers within the continental United States. Orders typically ship within 3 business days of processing and take 3-7 business days to arrive depending on the distance from the fulfillment center. Shipping costs $9 for orders of 3 bottles and is included for orders of 4 or more bottles. A signature from someone 21 or older is required for delivery, so it is recommended to ship to a business address or a FedEx Office location. Winc has warehouses in California and Pennsylvania and will try to ship from the closest one, but may ship from the other if a wine is out of stock. Unfortunately, Winc cannot ship to Michigan due to state laws.
Winc offers a satisfaction guarantee for their products. If a customer is dissatisfied with their order, they should contact Winc immediately to resolve their concerns. Returned orders may be subject to a restocking fee of $20. If the quality or taste of a product is not satisfactory, customers can contact Winc to receive credit towards another wine of their choosing in a future shipment. Gift cards and gift boxes are final sale and non-refundable. Winc reserves the right to deny the satisfaction guarantee to customers who abuse the policy.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
80
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100
This brand offers products that are on the pricey side.
Quality Score
75
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100
This brand offers products that are on the pricey side.
DTCetc Score
72
/
100
This brand offers products that are on the pricey side.
Target Audience
Eco-conscious wine lovers
Stereotype
Eco-conscious
Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
75
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100
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DTCetc Score
72
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100
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