Cloud Paper

Cloud Paper is an eco-friendly company founded in Seattle, Washington in 2019 by Ryan Fritsch and Austin Watkins. Their 100% bamboo toilet paper is responsibly-sourced and has been recognized by Forbes, TechCrunch and Bloomberg. Cloud Paper has a mission to save billions of trees and offers a subscription program, with free shipping and donations to Food Lifeline.

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Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Cloud Paper

Cloud Paper is an online company from Seattle, Washington, founded by Ryan Fritsch and Austin Watkins in 2019. They provide customers with a more sustainable alternative to regular toilet paper, made from 100% responsibly-sourced bamboo. They have received recognition from Forbes, TechCrunch and Bloomberg, and have a mission to save billions of trees, one roll at a time. Cloud Paper offers a subscription program for their products, with free shipping included in memberships, and donates some of their rolls to the Food Lifeline organization.

Who Shops At Cloud Paper

Cloud Paper is an environmentally friendly toilet paper company that provides a subscription program to make it easier to restock supplies. They are transparent about their material sourcing and manufacturing processes and offer a more sustainable alternative to other leading brands.

What customers love about Cloud Paper

Here's what shoppers have to say:
  • Cloud Paper has a product that is comparable to traditional paper products, making it a great sustainable alternative.
  • High quality paper is delivered regularly and is easy to store.
  • The subscription service is convenient and helps to save trees.
  • The toilet paper product has a great consistency.
Cons
  • The effectiveness of the paper towel alternative may not meet some users' expectations and may not hold up well with excessive moisture.
  • Subscriptions may not be customizable enough for those who require less toilet paper.
  • The storage requirements for Cloud Paper products may not be suitable for those with limited space.

Cloud Paper's Shipping Policy

Cloud Paper offers free shipping for subscribers within the United States. They use FedEx as their courier for domestic deliveries. For international orders, Cloud Paper also offers free shipping with FedEx. No additional shipping costs are required, regardless of the order size. For purchases over a certain price, Cloud Paper offers additional shipping deals.

Cloud Paper's Return Policy

Cloud Paper's return policy allows customers to request a refund for one box per subscription if they are unsatisfied with their order. To return an item, customers should reach out to the brand and do not need to re-package their unused toilet rolls. There is no time limit to return an item, and the company should process the return promptly. All items can be returned except for the one box per subscription limit.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
90
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100
This brand offers products that are on the pricey side.
DTCetc Score
78
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100
This brand offers products that are on the pricey side.
Target Audience

Eco-conscious consumers

Stereotype

Eco-conscious

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Sustainability Score
90
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100
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Quality Score
90
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100
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DTCetc Score
78
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100
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Cloud Paper on Socials

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Cloud Paper (@Cloud Paper) • Instagram photos and videos

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