Regimen Lab

Regimen Lab is the ultimate skincare brand for science-minded beauty enthusiasts. With rigorous research and testing, their effective formulations solve common skin problems for a high-quality routine.

Category
Beauty
Specialty
Socials
75
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100
DTCetc Score
Brand Tags
Clean
Zero-waste
Asian Owned
Diverse Brand
Emerging Brand
Immigrant Founders
Influencer Approved
Creulty Free
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DTCetc’s Take

About Regimen Lab

Regimen Lab was founded by a group of skincare enthusiasts who were dissatisfied with the lack of science-backed products in the market. The brand is dedicated to creating effective formulations and concentrations that truly work. Regimen Lab's products are the result of rigorous research and testing, ensuring that every product is of the highest quality. The brand offers a range of skincare products that are designed to solve common skin problems, from acne to aging. With a focus on science and innovation, Regimen Lab is constantly learning and improving, making it the perfect choice for anyone who wants to take their skincare routine to the next level.

Who Shops At Regimen Lab

Regimen Lab customers are skincare enthusiasts who value science-backed, effective skincare products. They appreciate the brand's commitment to rigorous research and testing, as well as their dedication to solving common skin problems. Regimen Lab's clientele likely consists of individuals who want to elevate their skincare routines with innovative, high-quality products that truly work.

What customers love about Regimen Lab

Here's what shoppers have to say:
  • The moisturizer deeply hydrates and protects the skin barrier
  • It has a unique texture that is hard to explain but deeply moisturizes the skin
  • The cream gives the skin a beautiful matte glow
  • It does not contain shea butter or other ingredients that make the skin "sweaty"
  • The moisturizer is free from any actives, making it perfect for use with other serums or prescription products
  • It is extremely nourishing and calming, making it the best moisturizer in existence
  • The cream seals in moisture well, leaving the skin feeling soft and smooth
  • It does not clog pores or cause any weird reactions
  • It is perfect for those with sensitive and reactive skin, including those with rosacea
Cons
  • Delivery issues and poor customer service
  • Inconsistent information about taxes and fees
  • Texture may not be suitable for all skin types
  • Potential for skin irritation and acne with use

Regimen Lab's Shipping Policy

Regimen Lab offers global shipping to over 140 countries with free, fast shipping at certain thresholds. For Canada and the USA, free shipping is available for purchases over $50, otherwise, the shipping fee is $9. For the UK and European Union, free shipping is available for purchases over $85, otherwise, the shipping fee is $25. VAT and duties are now included at checkout for EU customers. For Australia, free shipping is available for purchases over $85, otherwise, the shipping fee is $25. Global orders outside of the above countries are shipped free for purchases over $100, with shipping fees ranging from $30-$50 for purchases under that amount. It is important to note that for global orders outside of the EU, the brand is not responsible for any fees incurred after shipping and cannot refund orders that have been refused for this reason. Orders are typically fulfilled within 2 business days but can take up to 7 business days during peak periods. Delivery timelines vary based on location, with most orders arriving within 2-5 business days for Canada and the USA, 3-5 business days for Europe, and 4-10 business days for global orders.

Regimen Lab's Return Policy

Regimen Lab offers a YMMV Guarantee, which allows customers to try their products for 30 days. If the product doesn't work, customers can exchange or return it for a full refund by emailing hi@regimenlab.com. However, there are some exceptions to the return policy. International customers cannot receive a refund for shipping fees, duties/customs fees/import fees/taxes that were not prepaid. Returns of more than 2 units of the same item(s) per order are not accepted. The Regimen Kit, Hyperpigmentation Kit, and Hydration Kit can only be returned for store credit or exchanges. Regimen Lab reserves the right to refuse to provide a refund or accept an order for any reason.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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85
This brand offers products that are on the pricey side.
Sustainability Score
50
/
100
This brand offers products that are on the pricey side.
Quality Score
75
/
100
This brand offers products that are on the pricey side.
DTCetc Score
59
/
100
This brand offers products that are on the pricey side.
Target Audience

Science-minded skincare enthusiasts

Stereotype

Science-minded

Pricing Rating
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Sustainability Score
50
/
100
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Quality Score
75
/
100
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DTCetc Score
59
/
100
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Regimen Lab on Socials

View this profile on Instagram

Regimen Lab (@Regimen Lab) • Instagram photos and videos

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