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Room
"Room is the ultimate workspace revolution, offering smart, sustainable, and flexible solutions for modern businesses. Their soundproof, recycled plastic products are shipped flat, saving you money without compromising quality. Join the movement and transform your office space into a place of possibilities with Room."
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DTCetc’s Take
Popular Products
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Room is a modern workspace solution that was founded by a team of passionate individuals who wanted to reshape the traditional office space. The company was established with a focus on creating smart, sustainable, and flexible solutions that make more room for people at work. Their adaptive architecture is leading a workspace revolution, turning the office into a place of possibilities. Room's products are designed to minimize their environmental footprint, from manufacturing and delivery to beyond. They offer a range of modular products that are soundproof, made from recycled plastic, and shipped flat to make delivery and assembly fast and easy. With a transparent, direct model from factory to future workplace, Room helps their customers save money without compromising quality.
Room customers are individuals and businesses looking for modern, smart, and sustainable workspace solutions. They value adaptive architecture and designs that minimize environmental impact. Room's clientele likely consists of forward-thinking companies and professionals who want to transform their office spaces into flexible, functional environments that encourage collaboration and creativity.
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Here's what shoppers have to say:
- Room provides a private space in open office environments.
- Employees can use it to get away and have some privacy.
- It helps libraries provide a private space for patrons to connect online while maintaining their privacy.
- The booths are easy to build, soundproof, and great quality for the price.
- Customers love the design and functionality of the phone booths.
- It gives people a way to escape outside noise and distractions.
Cons
- Poor customer support and slow response times
- Inconsistent quality in construction and installation of phone booths
- Inexperienced technicians sent to fix issues
- Lack of responsiveness to reported problems
- Inadequate quality control resulting in faulty equipment
Room currently ships its Phone Booths and Meeting Rooms to several countries, including the US, Canada, Australia, New Zealand, and select EU countries such as the UK, France, and Germany. They can also accommodate shipping to Singapore, Hong Kong, and South Korea. However, they do not accept residential delivery requests for any of their products, which are designed for commercial use in an office environment. For those outside of their current range, Room encourages interested parties to reach out and discuss project opportunities or to learn more about their products.
ROOM has a limited return policy for their Meeting Room, Open Meeting Room, and Focus Room. Once these units are delivered and assembled, they cannot be returned or refunded. However, for the Phone Booth, ROOM offers a 100-day risk-free trial for the first order only. If a customer decides to return their Phone Booth within this trial period, ROOM will cover the cost of return shipping and disassembly. Customers who purchased their Unit(s) without financing have the option to return one ROOM Booth at no extra charge as part of the risk-free trial. Purchases made through a financing partner are final and not eligible for returns.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
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This brand offers products that are on the pricey side.
Sustainability Score
85
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100
This brand offers products that are on the pricey side.
Quality Score
75
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This brand offers products that are on the pricey side.
DTCetc Score
84
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100
This brand offers products that are on the pricey side.
Target Audience
Modern, sustainable professionals
Stereotype
Eco-conscious
Pricing Rating
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Sustainability Score
85
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100
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Quality Score
75
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100
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DTCetc Score
84
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100
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