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Starface
Starface is a skincare brand founded in 2019 with a mission to normalize acne. Their signature star-shaped hydrocolloid patches help reduce the urge to pop pimples and their range of vegan, cruelty-free, dermatologist approved products are affordable and accessible.
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Starface is a skincare brand founded in 2019 by Julie Schott and Brian Bordainick with the mission of normalizing acne. Their signature product is star-shaped hydrocolloid patches designed to reduce the urge to pop pimples. They also have a wide range of skincare products that are vegan and cruelty-free, dermatologist approved, and affordable. They have a 30-day refund policy, free shipping with an order minimum, and discounts for students.
Starface is a brand aimed at acne-prone people of any age or gender. They have products that are effective and affordable, and are also cruelty-free and vegan. Their marketing is specifically targeted towards Gen-Z and younger Millennials, and they have collaborated with Sesame Street and Hello Kitty.
Here's what shoppers have to say:
- Cute packaging and design, with a travel case and storage for easy access.
- Stars are fun and look cute on the face.
- Unscented, non-toxic face wash (Space Wash) cleans skin well.
- Refill system and reusable packaging.
- Patches are effective and strong.
- Prevents people from touching their face.
Cons
- Less effective than other similar products on the market.
- Packaging design could be improved to reduce product waste.
- Face wash may be too harsh for some skin types.
- Patches may not adhere well to skin.
- Price point may not be justified by the product's effectiveness.
- May not be the best option for actively treating acne.
Starface ships to the US, Canada, and the UK. In the US, orders over $35 enjoy free shipping and arrive within 4-8 days. Express shipping is also available for an additional fee of $12 and takes 2-3 days. In the UK, orders over $35 arrive in 2 business days and overnight shipping is available for an additional fee of $8. In Canada, orders over $35 take 3-10 business days. Starface also ships to Alaska, Hawaii, and Puerto Rico, with delivery typically taking 9-14 days. All orders come with a tracking number, which takes a couple days to register.
Starface has a 30-day refund policy for incorrect orders and damaged products. Customers can request a replacement, but refunds are not available for used or opened products. Any return shipping costs are the customer's responsibility and refunds should take between 5–10 business days to process. To return an item, customers must do so within 30 days of purchase and must cover the return shipping costs. Used and opened products are not eligible for refunds.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
80
/
100
This brand offers products that are on the pricey side.
Quality Score
90
/
100
This brand offers products that are on the pricey side.
DTCetc Score
74
/
100
This brand offers products that are on the pricey side.
Target Audience
Gen-Z, Millennials
Stereotype
Gen-z
Pricing Rating
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Sustainability Score
80
/
100
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Quality Score
90
/
100
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DTCetc Score
74
/
100
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