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Topicals
Topicals is a science-backed skincare brand that cares about mental health advocacy. Their products are free from dyes and animal testing, and are formulated with scientifically-proven ingredients. Plus, they donate a percentage of their profits to mental health movements.
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Topicals is a skincare brand founded by Olamide Olowe and Claudia Teng in 2019. The brand is focused on transforming the way people feel about their skin through effective science-backed products and mental health advocacy. Topicals only uses ingredients and herbals that have been scientifically proven via third-party, peer-reviewed clinical studies. Their products are formulated in partnership with their scientific advisory board and are constantly improved based on customer feedback and new clinical findings. Topicals products are always free from dyes and animal testing. The brand is committed to raising awareness around the connection between mental health and skin health and donates a percentage of their profits to important mental health movements. When you choose Topicals, you're not only taking care of your skin but also supporting mental health advocacy for those who need it most.
Topicals shoppers are people who value effective, science-backed skincare products and appreciate the brand's dedication to mental health advocacy. They enjoy products that have been tested and proven to be beneficial for their skin while also supporting important mental health movements.
Here's what shoppers have to say:
- Helps with hyperpigmentation and dark spots, especially for POC skin
- Visible results in fading marks and hyperpigmentation
- Effective even after a few days of use
- The Faded serum works like magic
- Cute and sustainable packaging
- Butter face mask is nice and effective for holding in moisture
- Black-owned brand with great products
- The spray works amazingly for back acne
- Butter is easy to apply and helps with multiple skin issues
Cons
- Some customers find the scent of Topicals products overwhelming.
- There have been reports of shipping and customer service issues.
- Results may not be consistent for customers with various skin concerns.
- One customer did not see any noticeable benefits from the Like Butter mask.
- The scent of the products can change and linger, which may be unpleasant for some users.
- The packaging can be messy and is not ideal for travel.
Topicals offers shipping to the U.S., Canada, and the UK. Standard shipping within the U.S. takes between 2-8 days, while expedited shipping takes 1-2 days. Orders that include mist sprays are unable to be expedited. Shipping to the UK and Canada takes 6-8 business days. The brand offers free shipping in the U.S. on orders over $75, and international shipping is free for orders over $30. The shipping cost for orders under $75 in the U.S. is $8 for standard shipping and $15 for express shipping. For international orders below $30, shipping costs $15. Topicals ships to P.O. Boxes, PMBs, and APO / FPO. The brand ships all international orders Delivered Duty Paid (DDP) to ensure a better delivery experience. Taxes and duties are collected at checkout for DDP orders. Topicals does not offer expedited shipping on international orders.
Topicals offers a hassle-free return policy for their entire collection within 30 days of delivery for purchases made in the US and Canada. Returns from the UK are currently not supported. Only products purchased through mytopicals.com are eligible for returns. Shipping charges will not be refunded. Used or opened products are not accepted for returns, but customers can initiate a return through the returns portal. A handling fee will be taken out of the refund total if a product arrives at the warehouse used or opened. To initiate a return, customers must have their order number and zip code ready and navigate to the returns portal. The brand does not offer exchanges. Gift cards cannot be refunded or redeemed for cash. Returned items purchased with gift cards will be refunded as merchandise credit back onto a gift card.
DTCetc Bottomline
Target Audience
Young Adults
Stereotype
Tech-savvy
Pricing Rating
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This brand offers products that are on the pricey side.
Sustainability Score
90
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100
This brand offers products that are on the pricey side.
Quality Score
95
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100
This brand offers products that are on the pricey side.
DTCetc Score
89
/
100
This brand offers products that are on the pricey side.
Target Audience
Chronic skin condition sufferers
Stereotype
Sensitive
Pricing Rating
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Sustainability Score
90
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100
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Quality Score
95
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100
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DTCetc Score
89
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100
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